Find below the customer service details of TrueMoney. Besides contact details, the page also offers a brief overview of the fintech company.
Head Office
TrueMoney Co., Ltd.
AIA Capital Center 19th,
89 Ratchadaphisek Road
Dindaeng, Bangkok 10400, Thailand
SupportÂ
Phone: 1242 or 1236
Phone: 1240 (money transfer)
Other Contacts
Phone: +855 23 999 639 (Cambodia)
Phone: 1900 63 66 75 (Vietnam)
Phone: 02 7718 9999 (Philippines)
Phone: 0804 1000 100 (Indonesia)
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About TrueMoney
TrueMoney is a growing fintech company providing e-payment services across Southeast Asia. The company, part of communications conglomerate True Corporation, was founded in 2003 and manages operations from headquarters at Bangkok, Thailand. Also available in Vietnam, Cambodia, Myanmar, Indonesia and the Philippines, TrueMoney’s flagship product TrueMoney Wallet allows consumers to recharge, top up money and pay bills effortlessly. There is much more you can achieve through the app on Android or iOS. Once you download and install the app, you can begin to recharge prepaid number, transfer money and also use for online shopping. The TrueMoney H prepaid phone numbers can be topped up instantly. Members further get exclusive promotions and benefits with services that include TrueID TV, TrueYou and TruePoints.
To shop safely, you can use the balance in your wallet during checkout. If there is no balance, you can link a credit or debit card. Not just online shopping, TrueMoney Wallet can even be used at select brick and mortar stores. Enjoy cashless payments now at merchant stores such as 7-Eleven, Makro, McDonald’s, Boots and several other outlets. Once you have registered, you will start receiving special promotions and deals from these top brands across the country. If you are someone who purchase digital products and subscriptions, you can connect the e-wallet to the Google Play Store and own premium games, music and apps. The same can be done on Apple’s App Store as well.
For home owners who struggle to pay bills, TrueMoney Wallet is a real savior. You can pay more than 70 bills through the app. Be it electricity, water or taxes, you can instantly pay by just inputting your account information. Have a credit card payment to make or loan premium to be paid? With TrueMoney you wont need to visit a local branch for same. Partners include Citi, K Bank, KTC, Bangkok Bank, First Choice, Central, CIMB Thai, Quik Cash, TISCO Bank, Aeon, Tesco, AIA, Cigna, Allianz and TQM. Thanks to the bank-grade data encryption, your transactions are safe and secure. The transactions are also authenticated by Touch ID, Face ID or the 6-digit password. Even transferring money to friends and family can be done with just a few taps on the wallet. And if you want to transfer money to an account, that as well can be achieved through a small fee.
If you are a loyal TrueMoney user, there are more ways you can benefit. There is True card that you can use for shopping or at restaurants. It can be used at any store that accepts MasterCard. The card will be linked to TrueMoney wallet. The card holders can earn True points every time they use the card. The card credentials can also be used for shopping online. There is also a prepaid card available that can be signed up instantly through the app. For those who often transfer money from Thailand or receive remittance, there is TrueMoney Transfer. Available at competitive forex rates, the service is useful to send and receive money among Southeast Asian nations. You can even cash out through the network of more than 4,000 agents. To transfer money simply visit any of the TrueMoney branches and share the receiver details along with amount to be transferred. You will receive a passcode that is to be shared with the recipient. For queries or complaints on payment, refund, cancellation, activation, or others, reach the TrueMoney support via phone.
