Head Office
True Corporation Public Company Ltd
18 True Tower, Ratchadaphisek Road,
Huai Khwang, Bangkok 10310, Thailand
Phone: +66-2-859-1111
Customer Service
Phone: 1242
Phone: 0-2761-7777 (True Visions subscription)
Email: truevisions_care@truevisionsgroup.com (True Visions support)
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About True
True Corporation is a leading telecommunications company in Thailand founded in 1990 and operating as part of Charoen Pokphand Group. Headquartered at Bangkok, True employs more than 23,000 across all its key segments – mobile telecommunication, broadband, and television. True’s major subsidiaries consist of TrueMobile (mobile telecommunication), TrueOnline (broadband) and TrueVisions (pay TV). True also has businesses in the field of content, lifestyle and multimedia.
For the uninitiated, the company’s TrueMove H is apparently the second largest mobile telecommunication operator in Thailand. It offers users widest coverage and advanced 4G speed. There are more than 26.2 million subscribers using the prepaid and postpaid connections. Postpaid plans vary in its offerings such as the talktime and data. Prepaid plans start for as low as 10 Baht. The prepaid plans also have different data and talktime options. Top up of mobile can be done at any of True’s outlets or even online. If you are looking for a package that comes with a device, you have a number of brands to pick from. You can get a postpaid plan with latest Apple, Samsung or Huawei devices.
Registered users can sign into their account online or through True’s Android or iOS app to see the current plan and the pricing. If you need to check usage or buy extra pack, you can do the same from the user dashboard. Payment for bills can be made using credit card or Internet banking. You can also visit nearest True store to pay your bills. Locate one nearest to your address using the store locator online.
Fixed phone and Internet packages are offered under the brand TrueOnline. The plans vary according to speed. Some plans also offer access to router and television plans. If you want to apply for a new connection, you can do same online. Television lovers can explore the True Visions packages. Current plans include Platinum, Gold, Sports, Smart and Happy. You can know the list of channels and the pricing online before subscribing. With
TrueVisions HD PVR users can watch channels in high definition, record their favourite programs, and pause/rewind live TV. For complaints or queries on store locations, payment, cancellation, refund, career, or others, reach the True support.
