Head Office
Transcend Information, Inc.
No.70, XingZhong Rd.,
NeiHu Dist., Taipei, Taiwan
Phone: +886-2-2792-8000
Customer Service
Phone: +886-0800-041-000 (Taiwan)
Phone: 1-800-886-5590 (US)
Phone: +44-1442-202-880 (UK)
Phone: +49-40-538-907-0 (Germany)
Phone: +81-3-5820-6000 (Japan)
Phone: +852-2331-8929 (Hong Kong)
Email: service-tw@transcend-info.com
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About Transcend Information
Transcend is a popular brand for consumer electronics, digital storage and multimedia products. It manufactures and sells a wide range of products, from solid state drives, card readers to digital music players. It’s catalog boasts of more than 2,000 products. Operating as Transcend Information. Inc, the company was founded by Chung-Won Shu in 1999. Headquartered at Taipei, Taiwan, Transcend has 14 offices worldwide, including US, UK, Japan, India, Korea, China and Hong Kong. Transcend’s ISO-certified products are individually tested using sophisticated testing equipment and software. Currently, Transcend designs, develops and sells solid state drives, dashcams, body cameras, personal cloud storage, external storage, memory cards, USB flash drives, DRAM modules, card readers and digital music players. The award-winning company sells its products through retail partners, both offline and online. You can use the store locator on the website to locate nearest Transcend store.
Purchased a Transcend product? You can register same on the website to keep track of purchase, warranty and repair. Access the Downloads section on the website to download manuals or software. The Support section has a number of resources dealing with frequently asked questions, troubleshooting problems and others. If you are not sure about the specifications and details of products, you can find same on each product page. You can even compare a product with another to make up your mind before final purchase. After purchase, if you faced repair or other issues, you can locate nearest service center and make a visit with warranty card and purchase documents. For more information or queries on store locations, refund, warranty, service center locations, or others, reach the Transcend support.