Contact Droom: Find below customer service details of, including phone and email. Besides contact details, the page also offers a brief overview of the company. Reach the customer service below for support, complaints or feedback.

Head Office
Droom Technology Pvt Ltd
40A/5, Chandan Nagar, Sector-15, Part-2,
Gurugram, Haryana-122001

Customer Service
Phone: 1860 500 4444
Email: [email protected] (support)
Email: [email protected] (support)
Email: [email protected] (seller assistance)

About Droom
Droom is an Indian marketplace for buying and selling used automobiles. Founded by Sandeep Aggarwal in 2014, Droom today claims to be the largest online automobile platform in the country. Headquartered at Gurgaon, India, the company also has offices in Singapore and the US. The platform operates as a B2C, C2C, C2B and B2B. It boasts of more than 225,000 auto dealers spanning 500 cities across India.

Users can buy and sell bikes, motorcycles, cars, scooters, bicycles, premium cars, vintage cars and electric vehicles. There are a number of tools available on the website to get an estimate of the price, get the on-road price of any vehicle and compare cars. With Eco, you can inspect vehicles within minutes. The team would give visual and functional assessment, check vehicle exterior/interior, check under the hood and engine, among others. Besides key observations, users will get an ECO Score based on score of different segments. ECO services are performed by handpicked professionals.

If you are a buyer, use the Droom search to find a vehicle from verified and top rated sellers. You can search by location, make, model, year, color, fuel type, kilometers driven and price. On each listing, you have details of price, kilometers driven, technical specifications, owner information, vehicle reviews, among others. On the same page, you can request for a report, order an inspection or request a loan from Droom Credit.

If interested in a vehicle, buyers will have to first pay a token amount which is fully refundable. The refund is initiated within 5 business days after the cancellation of the order. Payment options include credit/debit card and net banking. There is Droom Credit for those who want auto financing. Users get loan confirmation within 30 seconds, with real time quotes from multiple lenders. Visit the FAQ section for more details.

Have a vehicle to sell? Register on the Droom platform as an individual seller or open a Pro-Seller account to sell multiple vehicles. You can have your account managed by professionals without any fee. You can further promote your listing for more exposure. As a seller you can upload as many listings as you want. For more information or queries on registration, payment, refund, cancellation, or others, reach the Droom support.


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