Head Office
Total House, 3 Biermann Avenue,
Rosebank, Gauteng, 2196
South Africa
Customer Service
Phone: 0860 111 111 (general)
Phone: 0861 429 100 (TotalGaz – S.Africa)
Phone: 0800 300 641 (Namibia)
Phone: 0800 600 688 (Botswana)
Email: customerservice@totalcustomercare.co.za
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About Total South Africa
Total South Africa is an energy producer and provider, that is owned and operated by the multinational French oil firm Total S.A. The parent company has operations in more than 130 countries. In South Africa, it launched its services in the year 1954. Total has close to 550 service stations in the country. Headquartered in Rosebank, the company has close to 37% share in Natref, South Africa’s only inland crude oil refinery. The company also has operations in Namibia, Botswana, Lesotho and Swaziland.
Total’s products include fuels, lubricants, food grade lubricants and gas (TotalGaz). On the website, you can locate a service station by address or zip code. You can locate a station that offers wifi, restaurant, ATM or shop. Total Card holders can enjoy cashless transactions at any Total station. One can also set restrictions, pre-set tank size per vehicle and set a PIN code in order to secure payments. For more information or queries on store locations, fuel payment, refund, or others reach the Total South Africa customer service.
