TIM Brasil Head Office
TIM Participações
Av. das Américas #3434,
Bloco 1 – 6º Andar,
Rio de Janerio, Brazil
Phone: 55-21-41093742
TIM Brasil Customer Service
Phone: 144 or 1056
Phone: 11 3165-5257 (online store)
Email: atendimento@lojatim.com.br (online store)
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About TIM Brasil
TIM Brasil is the second largest telecommunications brand in Brazil. Beginning operations in the year 1995, the company today boasts of over 75 million subscribers. It also boasts of being the first mobile carrier to cover every state in Brazil. The services cover fixedline, mobile, internet and data services. A subsidiary of Telecom Italia Mobile, TIM Brasil is working on the expansion of 3G and 4G across the country, to ensure subscribers can get access to a fast and safe network. As of 2014, TIM’s network included 3,433 cities in Brazil. The same year it also sold some 12 million smartphones. The company presently employs close to 14,000 people. TIM’s subsidiaries include TIM Celular S.A. (a mobile telephony operator) and Intelig Telecomunicações Ltda. (a fixed voice and data service provider).
Some of TIM’s prepaid, postpaid and internet plans include Infinity Pre, Infinity DIA, Infinity Turbo 7, TIM Liberty, TIM POS, Liberty Top, TIM WI FI, Infinity Web 100, Liberty Web, TIM Fixo POS, among others. All the plans come with a variant in price and services. While prepaid top ups can be made online, for those with a postpaid connection, one can login with a user ID and password to view/download bills and even pay them online through a credit card. One can also purchase a smartphone, tablet and modem on the e-store, with a subscription to one of TIM’s plans . For more information on the products, complaints or feedback, speak to a TIM customer service representative today.
