Head Office
Kantor Pusat
Jl. Raden Saleh Raya No 2
Jakarta 10430
Support
Phone: 1500 125
Email: tiki@tiki.id
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About Tiki
Tiki is an Indonesian courier delivery company established in the year 1970. Today it is one of the leading delivery service provider with more than 450 branches and 3000 outlets across the country. Tiki’s reach covers close to 450 districts and cities with more than 12,000 staff working round the clock. Parcels and documents are delivered through a fleet of more than 4,000 vehicles.
To locate a nearest Tiki outlet, use the branch locator on the website. You can search a Tiki by zip code or city. Before heading to nearest outlet you can calculate rates by inputting the origin, destination and weight. Cant travel? You can request for a pickup online. Just provide your name, address and package details to arrange an agent to receive the package from your address. Searching a branch, checking rates and requesting pickup can be done on the website as well as through the official smartphone app.
Services currently available for individuals and business across Indonesia include Same Day Service, Overnight Service, Two Days Service, and Regular Service. The regular delivery could take up to 7 days. For more cost-effective delivery, you have the Economy Service. Besides booking parcels for delivery across Indonesia, you also can book for deliveries for international locations.
Customers can request for secure packaging services when booking a delivery. If you have high value items, you can get insurance for the goods you are sending. For those who have already made a booking, you can track status of delivery real time on the web or Tiki app. For complaints or queries on tracking, cancellation, refund, career, or others, reach the Tiki support.
