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Contact of Cathay Bank customer service

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Find below customer service details of Cathay Bank. Besides contact details, the page also offers a brief overview of the financial service institution.

Head Office
777 North Broadway
Los Angeles, CA 90012
United States

Support
Phone: 800-922-8429
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About Cathay Bank
Cathay Bank is a Chinese American bank headquartered at Los Angeles, California. Founded in the year 1962, Cathay Bank today operates across the US with 60 branches and internationally in Hong Kong, China and Taiwan. The financial service institution currently operates in nine US states – Washington, New York, Illinois, Texas, Maryland, Massachusetts, Nevada and New Jersey. With assets of more than $18 billion, the parent organisation Cathay General Bancorp reported record net income of $279.1 million for FY 2019. Employing more than 1,300 staff, the bank’s key services include checking accounts, savings accounts, loans, credit cards and digital banking.

New customers can locate a branch nearest to their address on the website. Opening of new accounts can be done at nearest branch or by submitting the form online. Besides products designed for individuals and families, the bank also has a number of products for businesses and high net worth individuals. Businesses can open accounts, request credit cards, loans, and insurances. For personal bankers, products include Basic Checking, Simple Checking, Personal Checking, Cathay ValuePlus Checking, Student Advantage Checking, Passbook Savings, Statement Savings, Student Savings, Smart Money Market, Individual Retirement Accounts, and Home Mortgage Loans. There are also credit cards with a variety of features and options. The credit cards come with contactless technology, and includes automatic debit and online bill pay. Credit card holders enjoy zero annual fee and over-limit fee.

Existing Cathay Bank customers can access their account online via their smartphone or computer. Through digital banking, you can get a detailed view of account, transfer funds, pay bills, download statement and much more. Browse the frequently asked questions page for queries on new account opening, forms, cancellation or others. You can also reach the Cathay Bank customer service via phone or email for quick resolve.

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