Find below the customer service details of The Bouqs Co. Besides contact details, the page also offers a brief overview of the online flower retailer.
The Bouqs Company
4094 Glencoe Ave.,
Marina Del Rey, CA 90292
Email: [email protected]
About The Bouqs Co
Taking floral experience to another level is California-based The Bouqs Company. The farm-fresh flowers are cut to order and customised to an individual’s specific needs. The online flower delivery company partners with farmers directly to bring an impressive collection of of lilies, orchids, roses and other flowers. The company was founded by John Tabis and Juan Pablo Montufar in 2012. The Bouqs Co has an impressive and customer-friendly website where orders can be placed by occasion or flower type. Be it birthday, anniversary, graduation or wedding, you can easily find bouquets designed for the occasion. The vast flower catalog includes lilies, orchids, peonies, roses, sunflowers, tulips and ranunculus.
Not just flowers, Bouqs also lists indoor potted plants for gifts. You can choose from Succulents, Anthurium or snake plants. They come in beautiful plant pots that will be shipped same day or next day. If you are not sure of what to order, head to the Bestsellers section online where you will find a curated list by experts as well as favorites among buyers. To make your shopping experience easier, you can filter flower by type, occasion or color. The product pages have details of the flower along with pictures showing the bouquet from different angles. As you add an item to checkout, you can choose the delivery date, the size of the bouquet in case you need a smaller or larger one, and a vase to go along.
Payment for purchases can be made using Visa, MasterCard, Discover, American Express or PayPal. You can save your credit card on account for future purchases. Bouqs currently ships flowers to locations across 49 states. Those bouquets created by florists are delivered 7 days of the week, for addresses within their delivery range. There will be a shipping fee charged on orders. It varies according to the shipping method. After the order has been placed, you will receive an email with tracking details. Note that all sales on the website are final. However, if you received the wrong item or the bouquet arrived in poor condition, you may be eligible for compensation. You can reach the support with details along with pictures of same.
The Bouqs Co offers monthly flower subscriptions which will renew automatically every month. Once activated, you can add bouquets that can be shipped to friends or family on a specific date. You can customize the date, size, and flowers. All subscription orders also come with free shipping. You can cancel the subscription any time by signing into your account. For other queries or complaints on payment, refund, cancellation, shipping or others, you can reach the Bouqs customer service.