Find below the customer service details of Texecom. Besides contact details, the page also offers a brief overview of the security solutions company.
Head Office
St. Crispin Way Haslingden,
Lancashire BB4 4PW, UK
Support
Phone: +44 (0)1706 212524 (tech support)
Phone: +44 (0)1706 595393 (monitor support)
Phone: +44 (0)1706 234800 (accounts)
Email: techsupport@texe.com
Email: accounts@texe.com
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About Texecom
Safety of one’s property is high on everyone’s priority – be it a home, commercial complex, an industry or a professional organization. Texecom is the leading global provider of intelligent digital security solutions with over 300,000 professional installers trusting them to protect over a million people and properties the world over. Texecom is known for its commitment to innovative practices and high-quality manufacturing.
Texecom was founded in 1986 with its headquarters in a state-of-the-art facility in Lancashire, UK. Here, they design, manufacture and test all their products that adhere to the most stringent international quality and performance standards. The company operates to a business management system certified to ISO 9001:2015 and ISO 45001 :2018 standards.
Texecom envisions all its products to be innovative, simple to use and of quality design. The research team constantly strives to find improved security designs, connectivity, digital automation and remote management products and solutions. This ensures that the security challenges of the future can be handled competently.
Professional installers trust Texecom to protect a range of properties of different dimensions such as residential properties, office complexes, retail establishments, manufacturing and industrial units, educational institutions, sports and leisure complexes, healthcare organizations, government offices, banking and financial institutions.
When a company signs up with Texecom, they are assured of streamlined processes and greater efficiency. This includes faster installation, digital addition of new sites, reduction of training time, and reduced fuel and labor costs. The sign up includes simultaneous access to Texecom Cloud Platform and reduced time spent on the road and site. The products provided by Texecom are simple and convenient to use. There is no need to wait at the site for specific hardware or equipment.
All protocols are easy to follow and can be configured and installed ahead of time, using the Texecom digital cloud services. Remote maintenance makes it easy to have health checks, diagnostics and servicing as and when needed. A unique feature of the Texecom services is the on demand digital training to empower staff and get them certified and trained.
With the constant research and innovation, Texecom ensures the best-in-class hardware that is secure from cyber attacks as encrypted and authenticated messaging systems are used. All services are fully integrated, scalable and expandable as and when extra services are needed due to growth and expansion.
One of the reasons for the trust that Texecom enjoys with the professional installers it works with is the platform it is built on. Texecom monitors are proven and trustworthy and service hundreds of thousands of users with SP2, SP2 Radio, DP2, DP4 primary alarm signaling on a cloud platform – making it one of the most trustworthy monitors in the industry.
Texecom leads in seamless installation and commissioning as the monitor is built in and not bolted on. The elite systems are fully integrated with the SmartCom communicators and the Texecom Cloud so installations become plug and play. The Texecom monitor also offers single and dual path alarm signaling as they have the standard company equipment.
