Telkom Indonesia Head Office
PT Telekomunikasi Indonesia, Tbk
Jl. Japati No. 1 – Bandung
Indonesia 40133
Phone: +62-22-4521404
Email: corporate_comm@telkom.co.id
Telkom Indonesia Customer Service
Phone: 147
Phone: 08001835566 (enterprise customers)
Phone: 08071811811 (general)
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About Telkom Indonesia
Telkom is the largest telecommunications company in Indonesia with a history of over 160 years. Founded in the year 1856, when the Dutch colonial began the first electromagnetic telegraph service operation, the company operating as Telkom Indonesia, as part of the Telkom Group, offers a wide range of services that include phone, mobile, data and internet solutions. Telkom’s optical fiber-based access network cover over 13.2 million homes in 2014. Being the first mobile operator to commercially market the 4G LTE in Indonesia, the company in 2014 had revenue of Rp89.7 trillion. Currently, it serves some 67.9 million mobile users. About 60% of the consolidated revenues is contributed by Telkomsel, which is a leading cellular operator in the country.
The state-owed company employs close to 25,000 people as of 2014. Telkom also operates in Hong Kong-Macau, East Timor, Australia, Myanmar, Malaysia, Taiwan, and the US. The business portfolio of the company is classified into Telecommunication, Information, Media and Edutainment & Service. While under Telecommunication, Telkom offers fixed phone, broadband and wifi, mobile services and network services, under Information one can find managed applications, e-payment, data center and cloud, among others. Some of the subsidiary brands include Melon, AdMedika, Infomedia, Metrasat, Pins, ILCS, Metranet, MDmedia, Telkomsigma, Patrakom, Finnet, Pointer and Metraplasa.
For more information on the products, complaints or feedback, speak to a Telkom Indonesia customer service representative. You can also visit the website to locate a store or a service center nearest to your address.
