Head Office
No Ordinary Designer Label Ltd
6A St Pancras Way, London NW1 0TB
Customer Service
Phone: +44 808 178 736 (UK)
Phone: +1 833 585 4200 (US)
Phone: +44 808 178 7366 (Ireland)
Phone: +49 322 1112 1060 (Germany)
Phone: +1 833 585 4200 (Canada)
Email: webenquiries@tedbaker.com
Email: ask.ted@tedbaker.com
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About Ted Baker
Ted Baker is a British clothing company founded in 1987. Headquartered at London, UK, Ted Baker currently operates close to 500 stores. It is today one of UK’s fastest growing lifestyle brands. Founded by Ray Kelvin, the brand has stores across UK, Ireland, France, Netherlands, Germany, US, Canada, Australia, the Middle East and Asia. Through the ‘Find a Store’ option on the homepage, shoppers can locate nearest Ted Baker outlet in their city. Those who love shopping online can explore the wide range of categories across the website. Ted Baker’s three main distribution channels consist of retail, wholesale and licensing.
For shopping online, categories featured include dresses, jackets, tops/t-shirts, workwear, trousers, jeans, shirts, suits, shorts, bags, shoes, scarves, watches, sunglasses, suitcases, bed linen, stationery, rugs, home fragrance, among others. You can filter products on the website by color, price, size and features. There is a Sale section for those looking for hot discounts. Payment for purchases online can be made using Visa, MasterCard, American Express and Discover cards.
Shipping options are revealed during checkout. Shoppers can also opt for Click & Collect to collect purchases in store. Ted Baker delivers to most countries around the world. Costs depend on your location. Note that shoppers enjoy a 14 day return policy. The items must be returned in its original condition. The conditions of return can be read during checkout. For more information or queries on payment, refund, cancellation, delivery, or others, reach the Ted Baker support.
My daughter loves your brand. And I got her the Ted Baker wallet for her birthday. I walked into your store in Gateway- RSA, on Saturday 18 June 2022 and your sales staff was so not interested, I had to go them all the time to ask them about the wallets. Eventually I settled on the one I liked and purchased the wallet. But it was like buying bread and milk from a grocery shop. They showed no interest, I told them it’s for my daughter birthday. They showed no interest. It’s a lot of money for me to spend, but your poor, uncaring sales staff makes the experience so unpleasant.
Bad customer experience at you store in Laval Quebec, Canada.
I am a regular customer! at Ted Baker store , recently I received three gift from my family for my birthday. The three items were purchased at your Laval store. I did not like one so I went to your store were it was purchased. The person would not give me refund or a gift card .. This was
within 14 days . The employees mentioned that she cannot give you a refund or gift card but only a credit note …. What poor customer service!
Why is this ?