Find below the customer service details of Stouffer’s. Besides contact details, the page also offers a brief overview of the frozen food brand.
Head Office
30003 Bainbridge Rd,
Solon, Ohio, 44139,
United States
Support
Phone: 800-225-1180
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About Stouffer’s
In today’s busy lifestyle, frozen prepared foods are a boon to those in a perpetual hurry. It has now become very easy to prepare classic meals without all the time or effort. One of the most popular brands of frozen foods that are already prepared and ready to cook is Stouffer’s. It was founded in 1922 and is currently owned by Nestle. Stouffer’s is known for its range of mouth-watering frozen products such as lasagna, ravioli, Salisbury steak, meatloaf and macaroni and cheese. Health conscious patrons love one of its other lines, Lean Cuisine, as it has a selection of food products with reduced fat content. Stouffer’s serves families in the United States and Canada.
All of Stouffer’s products combine traditional classic recipes with a twist to keep the taste buds alive. Stouffer’s Lasagna is very popular as a family meal as it is easy to whip up and the flavors are as traditional and satisfying as the recipes made from scratch. The secret to this flavorful lasagna lies in the fact that twice the quantity of meat is used and three types of Cheese add to the creamy texture. Little wonder that Stouffer’s is the leading brand of frozen lasagnas in the United States. Lasagna comes in convenient sizes for one, family size and party size and is available in beef, pork and meatless versions. Popular lasagna dishes at Stouffer’s are Cheese lovers lasagna, Classic Lasagna bites, Lasagna Italiano, and meat lover’s lasagna.
Another classic comfort food that is in demand at Stouffer’s is their Mac n Cheese. They have a traditional recipe that uses 100% real cheese that gives the dish the silky creaminess that is loved by young and old alike. Mac n Cheese comes in four convenient sizes- for one, large, family size and party size – so one can choose according to requirement.
Stouffer’s also presents other classic dishes such as Baked Ziti with pure beef, Baked Chicken with gravy and mashed potatoes, Cheddar Potato Bake, Cheese Enchiladas, Cheese Manicotti, Chicken Alfredo, Chicken Parmesan, Chicken Enchiladas, Chicken Marsala, Chicken and Mushroom Marsala, Chicken a la King, Chicken Fettuccini Alfredo, Chicken and Broccoli Pasta Bake, Chicken Pot Pie Bites and Chicken Fajitas.
Also popular on their list of Entrees are Creamed Chipped Beef, Escalloped Chicken and Noodles, Meatless Fettuccine Alfredo, Fish Filet, Classic Fried Chicken, Grandma’s Chicken and vegetable rice bake, Green Pepper Steak, Harvest apples baked with cinnamon, Spaghetti and meatballs, Spinach soufflé, stuffed peppers, Italian Sausage Pasta and Meatloaf.
Stouffer’s has introduced a new line of Pub Classics with a freshly curated menu consisting of classics such as Barbeque recipe burger with bacon, Ranch Fried Chicken, Rigatoni with Chicken and Pesto, Roast Turkey, Roast Turkey Breast, Romano crusted Chicken, and their signature Salisbury Steak.
The Stouffer’s website has a recipe section that gives delicious, yet simple recipes and suggestions to jazz up your meals. One can choose the protein of choice from Beef, Pork, and Chicken, Turkey or meatless. Next, you choose the cooking time of your choice – less than 30 minutes, 30 minutes to 1 hour or longer than an hour. This enables you to choose the recipe convenient to you. The beauty of the recipe corner is that you can opt for the cooking style of your choice such as microwave, oven grill, slow cooker or stovetop as per the availability at your home.
I just made the Stouffers chipped beef. I always put mine in a pot of boiling water and cook for 18 minutes. While it started boiling, I noticed the water turning light white. There was a hole in the packaging. What a waste of money, buying your product.
I have been eating and enjoying your frozen dinners for many years, great for easy family dinners when you’re busy and want an easy meal. However the latest purchase that I had just cooked and dug into for dinner tonight was not up to par. I bought and baked the party size lasagna meal and after dishing out the plates I found a small length pure white hair buried in my food, like a cat hair or similar. I have no animals what so ever in my house so this did not come from my place of residence let alone with it being already inside the dish when it was baked and not just sitting along the top. Completely turned off by this and makes me now question purchasing your meals in the future. Quite disappointed.
I have been consuming Stouffers frozen dinners since becoming single again in 2014. I love most all of your food! Tonight I was excited to remove your Chicken Fettuccini Alfredo from the oven only to find ZERO pieces of broccoli in the dinner! But I toughed it out and enjoyed every bite! Keep up the good work! I like the Spaghetti with meat sauce the most!
I’ve never had chicken enchiladas with no enchiladas sauce of any kind. I guess the flavor was okay but it was not enchiladas! It was mostly rice and corn in a corn tortilla.
Please add my name to the list of the disappointed.
It used to be that a Stouffer’s tuna noodle casserole — and the other frozen entrees — were actually a treat, but I had one today, and it was a bust.
Noodles, and sauce, yes, they were there. But tuna? Mushrooms? Celery? Peas? They barely made an appearance. I am not complaining about the flavor: just the paucity of desirable content.
The Fettuccine chicken and broccoli with Alfredo Is better than what I get at restaurants. No joke. Consistent and excellent! My kids love the Salisbury steak with Mac and cheese. We all like the meatloaf with potatoes. We have them on hand always. Eat them every week. I’ve had 3 of your meals this week. All were excellent. Great value too!
The new package sucks I get plastic all through out my food, this is my favorite macaroni and cheese but if this is how it’s gonna be from now on I’m never buying again
I have always loved eating Stouffer’s dinners and I continue to do so but yesterday we microwaved the spaghetti dinner and as removing it from the microwave that container collapsed and spilled marinara sauce all over me and burned me pretty good as well as making a big mess all over the floor. I understand you’re trying to cut back on expense but when you’re putting people at risk for injury, there’s a point where you stop quit trying to cut back start raising your prices a little bit and give back the quality that we are used to, including in the serving platter there too thin to withstand the heat from the microwave.
I love Stouffer’s chicken enchiladas but bought one yesterday from Walmart and it was disgusting. I don’t know what happened to the enchiladas but they were flat, barely had anything in them, the cheese didn’t even melt the way it normally does.
I’ve been eating your family size Salisbury steak and gravy for years but you all have changed something? The Salisbury flavor and meat quality is not good. I also tried the family style meatloaf which had NO meatloaf flavor at all.
We did buy a family sized meat lovers lasagna over the holiday when our son flew in for Christmas. We were pleasantly surprised that it seemed to taste like the old recipe. Maybe old stock at the grocery? Hoping the old recipe comes back. The 18.5 oz was no better than a can of spaghetti O’s.
I bought the family size stuffed peppers for a meal for my partner and I. When I opened it there were 4 of the tiniest peppers I’ve ever seen. SHAME ON FIRM FOR TINY PEPPERS IN A BOX THAT THEY HAVE RAISED THEIR PRICES ON..it’s hard enough to make ends meet on SSI. These peppers aren’t even 2.5 inches wide and maybe the same in height.
I love the frozen meals you make. I would just like to say I think the pizza bread need to be updated with some new items. New pizza choices such as sausage, chicken, salami. Just something besides pepperoni. Thank you for feeding my family such good foods
We just had your grandma’s chicken and rice bake. This was by far the worst dinner we have had , after taking the dinner out of the oven I noticed the dinner looked wet, put it back in for a few minutes longer, after about 5 minutes I took the dinner out and everything was “mushy” and looked not done, tasted of it and was not even hot and was soupy! This is what I get after spending over $10.00!!
Disappointed with the Stouffer’s Meat Lovers Lasagna Large Family Size. Cooked the recommended time at the recommended temperature but the noodles on a third of the lasagna were rocked hard and had to be carved off. Usually happy with their food quality. Hopefully it was just a bad batch.
Thank you so much Stouffer’s for making so many delicious meals. My family and I are currently homeless. We are so thankful to be able to heat these meals using the microwave and they taste sooooo good and homestyle. Our favorites are stuffed peppers, lasagna, and well all of them. Much continued deliciousness.
Lasagna recipe change is a massive disappointment. Whole family bummed. Looks like it was done for the right reasons, maybe healthier, but the taste is considerably worse (and takes it from a routine #1 or #2 seed) to not in consideration any more. Bummer, used to be my favorite. Hope y’all reconsider.
There is much more gristle in your frozen lasagna lately. I eat a lot of it and I’m interested in finding a frozen lasagna with no gristle – like yours used to be. Thanks, Larry Wagner
Im very disappointed in the turkey dinner. The stuffing and mashed potatoes were ok but there were four tiny pieces of turkey. Two were two inches long and two an inch. And they were no wider than 1/4 inch. What’s happened? Used to be a decent dinner.
Wish Stouffers hadn’t substituted some strange, salty cubes of turkey substitute in the Turkey Tetrazinni. This used to be one of my favorites. I guess they thought no one would notice? Just charge more, if needed, to source the real thing. At least that way people can decide if they want to spend it instead of being duped. Will never buy again. Sad for such a good product line…
What happened to your macaroni and cheese? A third of the entree has been replaced with broccoli. Same price , less entree. Way to deceive your customers. I will no longer buy your products.
So disappointed in your chickenless enchiladas. Nothing but tasteless mush with no chicken. Tried to eat one and ended up only eating the cheese on top. And even that was disgustingly tasteless. Poked thru the rest and still found no chicken. Threw the whe thing away. In times of trying to stretch grocery budgets this was a complete rip off. $15 in the trash. Guess we’ll have PB&J tonight.
I just made your Mac ‘n cheese following microwave instructions and what the heck did you do to this?? It was like soup with not much macaroni in it! I took a 6 second video to show you how it dripped off the spoon but can’t upload it here! My goodness guys fix this!
I do not understand the negative comments. I have been buying Stouffers products for many years. They are all very good and the quality is always excellent. In fact, I just called customer service to let them know how positive I felt about their products and company and the customer service representative was as pleasant and as nice as she could be. I especially like their Maple Bourbon Chicken.
Thank you to Stouffers for your fine meals.
Terrible product. I purchased Stouffer’s Chicken Enchiladas party size a couple weeks ago at Walmart. I cooked it today. It had no chicken in it. It tasted and appeared to be pure corn mush inside of corn tortillas with so little cheese on top. I had one enchilada, my daughter had 2. My daughter actually feels sick now.Did not get my money’s worth. I hate wasting food but will be throwing the rest out. Wish I had good feedback for you.
Have purchased all your products over the years. Noticed recently the quality, ingredients and taste, has gone steadily downhill. Purchased and tried to eat your chicken enchiladas. Should be renamed rice enchiladas. Pitiful. Will be searching other brands in the future. So long and good luck with the produces you are putting out.
I’ve been buying your Stouffer’s meat lovers lasagna for years. I will not buy them anymore after the changes you just made to them. I also buy the lasagna with meat sauce I’m afraid now I haven’t tried it yet.
I have always really liked Stouffers Mac and Cheese. It was the best frozen Mac and Cheese on the market until recently. I purchased a large size frozen entree a few months ago and while the sauce was the same there were very few macaroni noodles. It was more like a cheese soup. I thought this might have been a fluke so I purchased it again last week and it was exactly the same – cheese soup :-( I am sorry to say I won’t be buying this again until I am assured this problem is rectified.
Very Upset over product. Purchased Stouffer’s Chicken Enchiladas # 2103 595916 N P-018 18:02 Nov2023 at Sunfeast in Holiday Island AR. This product contain no chicken and very little cheese. Very disappointed as I paid over $20.00 for the Party Size. I cannot find my receipt. I was expecting a good product but very disappointed. My family of four was expecting a real meal not dinner full of rice, beans, and tortilla. I expect more. Please respond with an offer to repay me at least with a coupon. Again very upset at purchase.
My husband and I love the frozen green peppers bought the family portions. To our surprise only 3 half peppers- look like it was missing something and very little sauce I took pictures- Just wanted to let you know
My husband & I had the Stouffer’s Chicken Enchilada’s for dinner tonight. I must say the quality of this dish has gone down hill over the last 5 years. The name should be changed to “Rice & Tortilla’s”. We always enjoyed this frozen delight for a convenient dinner. When we first started eating this meal, it was meaty with lots of chicken and a little bit of rice. A very nice ratio. Any more the rice is the main ingredient and the chicken is virtually non existent. What we could find was ground to a pulp. We use many Stouffer products and have always been pleased with the quality.