Find below the visitor support details of Spectrum Center, Charlotte. Besides contact details, the page also offers a brief overview of the indoor arena.
Address
333 East Trade Street,
Charlotte, NC 28202,
United States
Directions: Google Maps
Support
Phone: 704-688-9000 (general)
Phone: 704-HORNETS (tickets)
Phone: 704-688-8901 (tickets)
Email: arenainfo@hornets.com
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About Spectrum Center
Spectrum Center is like the second home for basketball lovers in Charlotte, North Carolina. The indoor arena that is owned by the city of Charlotte has been home to NBA’s Charlotte Hornets. Opened in the year 2005, Spectrum Center is a venue frequented by sport lovers. Besides basketballs, it also hosts concerts and entertainment events. For basketball, it has a seating capacity of close to 20,000. For concerts it can seat close to 18,500. Formerly known as Time Warner Cable Arena, owing to the naming rights, the venue boasts of one of the largest center-hung scoreboards in the NBA.
Know all the ongoing and upcoming sporting events and concerts on the website. Tickets can be purchased on Ticketmaster or at the Box Office. On non-event days the Box Office opens 10am to 4pm. Tickets can be purchased through major debit or credit card. Note that all sales on tickets are final and no refund is issued unless the event has been rescheduled or cancelled. Will call tickets can be picked up 3 hours prior to the game time. Accessible seating and assisted listening devices are available for disabled guests. For premium seats like the club seat, courtside seat or suite, you can approach the Charlotte Hornets. The suites of course come with private access, upscale dining, incredible views and premium parking. For dining, there are a number of restaurants at the Upper Level and Lower Level.
Fans are advised to arrive 45-60 minutes before the game. Spectrum Center has a no bag policy. You are also prohibited from bringing large banners, whistles, weapons, fireworks, beverages, tripods, large backpacks and illegal substances. While still photography is allowed, the venue prohibits audio or video recording. According to the website, doors open one hour prior to all events and 60 minutes before Hornets games. As for transportation, the venue is located in uptown Charlotte and fans can conveniently commute through bus, light rail or cabs. The Charlotte Transportation Center station is just a three minute walk. Also, there are more than 30,000 parking spaces around Spectrum Center. Those travelling on their own automobile can pre-book parking before event.
During your visit to Spectrum Center, should you need any help you can approach the guest service booths located at sections 102 or 208. The guest service desks will help you with lost and found item, wheelchair escort or others. Hornets fans can shop for team branded apparel and merchandise at the Hornets Fan Shop located on the south side of the arena. For queries or complaints on tickets, cancellation, parking or lost and found item, reach the arena’s customer support via phone or email.
