SoftBank Head Office
SoftBank Group Corp.
1-9-1 Higashi-shimbashi,
Minato-ku, Tokyo 105-7303
Phone: +81-3-6889-2000
SoftBank Customer Service
Phone: 157 or 151 (SoftBank phones)
Phone: 0800-919-0157 (other phones)
Phone: +81-92-687-0025 (international)
Phone: 0120-03-0061 (SoftBank Telecom)
Email: tcsc@tm.softbank.co.jp (SoftBank Telecom)
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Aboutย SoftBank Corp.
SoftBank Corp., earlier known as SoftBank Mobile Corp., is a Japanese telecom conglomerate that began operations in the year 1984. Headquartered in Tokyo, SoftBank services cover mobile, data, internet and sale of devices. Beginning operations as Japan Telecom and then as Vodafone KK, the SoftBank Group today has over 760 subsidiaries.
As of September, 2014, SoftBank had a total of 37,046,600 subscribers. The key four segments include the Mobile Communications, Sprint, Fixed-line Telecommunications and Internet. SoftBank Mobile, Ymobile, WCP, Brightstar, GungHo and Supercell ar the core companies. The Mobile Communications segment in fact had net sales of 4,189 billion yen in 2014. While Sprint deals with mobile and fixed-lineย services in the US, the Fixed-line Telecommunications segment provides services to corporate and individual customers in Japan through the subsidiaries SoftBank Telecom, SoftBank BB, Ymobile and Yahoo Japan. On April 1, 2015, SoftBank BB, SoftBank Telecom, and Ymobile, merged into SoftBank Mobile.
For mobile users, SoftBank offers prepaid and postpaid connections. Other handsets and products include SoftBank 3G, SoftBank Healthcare, Mimamori Phone, Mimamori Home Security, among others. SoftBank uses 3G, 4G and 4G LTE networks. Additionally, there is App Pass for those looking to download premium apps, and there is UULA for movies, music and videos.
As for internet, SoftBank offers Hikari, a high-speed internet plan that uses optic fiber. There is also SoftBank Air for wireless services. For those looking to subscribe to any of SoftBank’s services or purchase smartphones or tablets, can now do it online through credit payment. You can also access your account and pay bills online. If that doesn’t help you can always locate a SoftBank store nearest to your address.
Are you a business user? SoftBank offers a range of services that suit both small and large enterprises. They include network & VPN services, security services, voice call & landline telephone, cloud services, outsourcing, conferencing, ethernet, private leased circuits, IP-VPN, data center solutions, among others. For more details, visit the website or speak to a SoftBank customer service representative.
