Head Office
The Procter & Gamble Company
One Procter & Gamble Plaza
Cincinnati, Ohio 45202
United States
Customer Service
Phone: 1-866-678-1770 (US)
Phone: 08000721771 (UK)
Phone: 012 002-1325 (Japan)
Phone: 800-969-633 (Hong Kong)
Phone: 1 800 801 782 (Malaysia)
Phone: 1800 270 1416 (Singapore)
Email: customerservice@sk-ii.com
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About SK-II
SK-II is a Japanese cosmetics brand that was launched in 1980s. All the products were based on a compound derived from yeast. Operating as a subsidiary of Procter & Gamble, the premium skin care brand is gaining traction across North America, Europe and Australia. Founded in 1980, SK II operates from its headquarters at Cincinnati, Ohio.
The brand was developed by Japanese scientists working with Chinese herbs and hot spring water. They observed that elderly women working in a Sake bakery had smooth, clear and younger looking hands after years of working with fermented yeast. This led to the research on yeast extract which is known as Pitera. The brand was relaunched in 1980 with its products based on Pitera. Pitera is a clear liquid rich in amino acids, vitamins, minerals and organic acids. Together with other nutrients, these help to drastically improve the skin’s surface refreshing and rejuvenating it thoroughly. Procter & Gamble acquired the brand in 1991 and expanded it from Japan to Taiwan, Korea, Hong Kong and later on to the UK in 2000. The sales were restricted to a few high-end stores. Since 2018, the brand expanded to Australia, Malaysia, Indonesia, Singapore, Spain and Thailand.
It operates an e-shop allowing shoppers to purchase products online. One can avail their high-end range of essence, masks, moisturizers, serums, toners, cleansers and eye care. The Pitera Welcome Kit and Piterra Essence Kit are their bestsellers. For those looking for tips and tutorials on skin care, there are a number of resources on the website. From products specializing in even skin tone, firmness, smoothness to fine lines and wrinkles, you can shop for a wide variety online. Products can be purchased using major credit cards. You can opt for standard or expedited delivery during checkout. Shoppers enjoy a 30-day return policy while shopping online. Refunds will be processed within 5-10 days after product has been received. For more information or queries on store locations, refund, shipping, cancellation, or others, reach the SK-II support.
