Head Office
SharafDG LLC
Al Hilal Building, Ground Floor,
Sheikh Rashid Road, Al Garhoud,
Dubai, United Arab Emirates
Phone: +971 4 395 6350
Email: dgbusiness@sharafdg.com
Customer Service
Phone: 800-344357 (UAE)
Phone: 8000 800 7 (Bahrain)
Phone: +2-0236121071 (Egypt)
Phone: 800 66 753 (Oman)
Email: support@sharafdg.com
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About Sharaf DG
Sharaf DG is a growing electronics retailer in the UAE operating since 2005. Part of one of the country’s largest business conglomerates, the Sharaf Group, the electronics retailer today operates more than 33 large stores across the UAE, Bahrain, Qatar and Oman. Other sister companies include DG4U and DG+. While DG constitute large scale outlets, the DG4U are concept stores just showcasing the most popular products. The DG+ brand caters to luxury lifestyle seekers. The stores stock more than 25,000 electronics. Every month more than 1 million customers shop at the stores. The award winning company is currently headquartered at Dubai.
The Store Locator on the website lists all the stores, along with address and timings. Download the latest catalogue to know the products you can shop at Sharaf DG stores. The company also operates an ecommerce channel catering to online shoppers. Products you can shop include smartphones, televisions, laptops, computer peripherals, cameras, speakers, projectors, apparel, fashion accessories, toys, appliances, home decor items, furniture, fragrances, and cosmetics. Details of color, specifications and other highlights can be read on the product page. For business owners and commercial users, there is DG Business that sells computers, software, servers and audio/video solutions. Besides physical products, you can ask for enterprise networking, enterprise security, datacenter and disaster recovery, and consultancy and managed services.
Sharaf DG assures shoppers of best prices. If you find a lower price with another retailer, the company will match the price for you. The difference can be claimed within three days from date of purchase. Consumers can conveniently shop now directly on the website. Purchases can be done using major credit cards and cash on delivery mode. You have express and standard delivery options. Within UAE, standard delivery can take 2-5 business days. Delivery is free for purchases that cross a certain threshold. If you are not happy with the quality of product, you can return for full refund. A return or exchange request must be made within 7 days. The return policy does not include laptops, printers, magazines, personal care and hygienic products. The FAQ section on the website has more details on the exceptions. All products are covered under standard product warranty. You will need to show sales invoice and warranty card to claim warranty. If you purchased an electronic product, you can purchase the DG Shield insurance plan to protect product against theft, breakage or damages. Become a DG member to enjoy exclusive discounts on select product, exclusive invites to previews and product launches, and much more. For more information or queries on store locations, payment, cancellation, refund, warranty, career, or others, reach the Sharaf DG support.
