Contact Huddle House: Find below customer service details of Huddle House, including phone and email. Besides contact details, the page also offers a brief overview of the fast food chain.
Head Office
Huddle House, Inc
5901 Peachtree-Dunwoody, Suite B450
Atlanta, GA 30328
United States
Support
Phone: 770-325-1300
Email: [email protected] (feedback)
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About Huddle House
Huddle House is an American fast food chain that was founded in 1964. Headquartered at Atlanta, Georgia, Huddle House boasts of more than 350 restaurants. The locations include Alabama, Florida, Georgia, Kansas, Kentucky, Louisiana, Maryland, Mississippi, Missouri, New Jersey, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, and Virginia. The casual dining and fast food restaurant chain serves Southern-inspired breakfast, lunch and dinner. You can locate a restaurant using the restaurant locator on the Huddle House website. Online ordering facility is available in select locations. Locating stores and ordering food can also be done conveniently using the Huddle House smartphone app for iOS and Android. You can even be updated on all ongoing deals, see menu and earn reward points through the app.
As for what you can eat at the Huddle House, for breakfast there are a variety of waffles, french toast, burgers, sandwiches and stuffed hash-browns. The names of items include Smokehouse Platter, Ranch Platter, Bacon Sausage, Ham & Cheese, Strawberry Topped Waffle, Pecan Waffle, French Toast Platter, Golden Waffle Platter, Western Omelet, Ham & Cheese Omelet, Two Egg Platter, Wild Blueberry Pancake, Butter Pecan Praline Pancake, and Chocolate Chip Fix Pancake. For lunch and dinner you can try HuddleBurger with Bacon, Double Mushroom Swiss Burger, Triple HuddleBurger, HuddleBurger, Philly Cheesesteak Sandwich, Big House BLT, Chopped Steak, Country Fried Steak, Grilled Chicken, Ribeye Steak, Shrimp Dinner, Homestead Platter, Chef Salad, Grilled Chicken Salad, to name a few. Finish of your meal with a variety of irresistible desserts and drinks. The nutritional information for the food is published online.
There are regular deals on food at Huddle House restaurants. You can follow the current deals by registering for the Huddle House E-club. Looking for a career with Huddle House? All the current job openings are posted online. You can also apply for a position instantly. If interested in the restaurant business, Huddle House franchise program might just help you get started. Details on initial investment, franchise fee and related information are available here. You can reach the support to receive a Franchise Information Guide to learn more about the ownership opportunity. After the franchise agreement signing, you will be met with team that helps in securing site, constructing restaurant and launching the brand. For more information or queries on restaurant locations, menu, online ordering, refund, career, or others, reach the Huddle House support.
I would like to tell you that person maned Alana is the best worker you have in Jonesboro. AR.in your huddle house. Also could you do something about the heat some times it is so cold in there you can not eat there.
Second time to dine in at Huddle House and both times over an hour, they said its all the on line orders that’s causing the long wait. My answer is wait on your in store customers first. Oh, I forgot, they make more money on preparing and throwing the food out the door.
No waitress or waiters needed, low overhead.
Went to HH in Lugoff, nasty place. Every single table was dirty waited and waited to be seated didn’t even acknowledge our presence. A family came in behind us they were seated and waited on while we still stood there.
Huddle house store#855 in South Jackson, TN. Me and my 8 months pregnant daughter sat down to eat at this Huddle house. There was a verbal altercation between the cook and the waiter training another waiter due to the trainee putting 1 hand in his pocket. The cook was screaming and yelling. The manager of the store walked to the back never addressing the yelling and cussing of the cook. All the customers were just staring at was taking place. I asked for the manager and I was told she was in the other room. I then asked for the store number and the nice waiter gave me 855. The all the sudden the cook come to the counter as we were trying to leave and started screaming at me” what are you turning me in. I will never go back there and we give that restaurant a lot but not anymore.
Please put on your menu the strawberry waffle, pancakes, and French toast that has the cream cheese dip instead of whip cream or allow to substitute because it’s amazing when combined together.
Our visit to Pinson huddle house was awful, after an hour wait on our food we requested it to go because it was going to make us late for a appointment. Another 20 minutes or so the manager brought us a ticket but no food. $57.00 finally brought food to go they had not spoons forks or napkins no go cups for drinks. I should have left it there and not paid, at least 5 or 6 customers did leave after waiting forever. The manager kept saying I’m sorry it’s not our fault like it was ours for coming here to eat. Needless to say our food was cold and unbeatable by the time we got home. That trip was a complete waste of money and time.
I made a online order for huddle house. Waiting an hour past when it was supposed to be ready. When I tried to ask someone when it will be ready, the waitress put her finger up at me and walked away. Then never returned or checked in. When I asked if I could get a refund rather than continue to wait with my special needs children, the reason I couldn’t come in to dine, they told me to call customer service. The customer service number led me in circles and didn’t help. It was supposed to be ready at 7:20 and I still sit here waiting at 8:44
My husband and I frequent Huddle House Restaurant on Pamplico Highway in Florence, SC. We really enjoy going there for a couple of reasons. We have gotten to know a lot of people that dine there and have a special friendship with a couple of the servers, namely Wendy and a some others. Wendy is a very special person, she is an extremely good server! There are some ongoing problems in that restaurant. It is poorly managed. They cannot keep help (with the exception of Wendy). Servers come and go often!!! There have been a lot of clients that don’t go anymore because of the obvious problems in management. Last weekend we were there and they had to close the place early due to lack of help. This happens often. Sometimes Wendy is cooking and waiting tables as well. This should not be!! We still continue to patronize the place because we do enjoy eating there.
My friend and I went to the Huddle House at 13th street and Ellis st. In Augusta Georgia on Friday Oct. 1st. We’ve been there before and the service was good. But yesterday I had a doctor’s appointment at 3:00. We got there at 1:30 plenty of time. We gave our order and we waited and waited.. No one even came back to refill our coffee. Well at 2:30 we were still waiting. My friend asked how much longer? She said its almost ready. We told her bring to go boxes when you bring the food. She finally brought the food. My pancakes were burnt. The cook argued that it was dark because it was blueberry. Well I’m 77 yrs. Old and I have never seen any like that. They were burnt. My eggs were not scrambled well. My friends my friends omelet was also brunt. The cook argued that nothing was brunt. My friend. (Who helps me. I’m in a wheelchair) told her I pay for the coffee although no one came to refill it. But we’re not eating burnt food. The cook a blonde woman continued to argue loudly. Finely a lady came a nicely told up to go don’t worry about it you don’t owe anything. Well as we were going out the door the cook said loudly a very hateful thing. She said they probably do this all the time to get free food. We didn’t get any food. It was not eatable. She shows no respect for the elderly.. She’s the rudest person.
I just visited the Huddle House on Russell Parkway in Warner Robins Georgia. I arrived and had to wait for a while for someone to wait on me. Someone sat at the bar area after I arrived and got waited on before me. I got my food and then waited about 20 minutes to get my bill and only got it because I put my card on the table. Then they were having trouble with the machine they run the cards and my waitress took my card and had it for 20 minutes also she didn’t take my number for the rewards
First let me start by saying I absolutely love Huddle House. On 9/03/2021, I went to your Wetumpka, AL location. I place an to-go order for $31.89. When I pulled up to the store (from Montgomery, AL, 30 minutes away) an employee came out and stated that they didn’t have a cook and was closing early (10:30 pm) due to that. I asked about me refund and she told me that it would be refunded and to keep checking. Well I have waited almost a week and still nothing. I have called the location, left messages and all! I don’t know if they know or not but ppl don’t have money to throw away these days!
Need to consider opening in Foley and gulf shores Alabama y’all have a great menu and awesome food y’all would do amazing there! Please come to us!!
Customer service in Pinson AL is horrible!! This is the second time I visited. Thought maybe the first time’s bad experience was a fluke! Obviously it’s not. Stood at the door waiting to be seated for almost 30 minutes. During this time we weren’t even greeted or even acknowledged. Meanwhile, employees were just standing and talking around the grill. Customers were complaining about service….we eventually walked out
I want to thank the manager Donna Simpson for all you do at the Milledgeville, Ga store on Roberson mill. You, and one of your servers I think her name is Melanie go beyond y’alls call of duty, I have been coming in there for over 4 years and Every time I come in that restaurant you both are always working and even when your sick your still working and I just want to Thank Both for a job well done.
I’m just amazed how well the store looks compared to what it use to be and the staff is good at times which sometimes has serious attitudes but we all have our days, now that cook Brian has issues I witness him and a woman and his daughter all in each other’s face literally arguing while he was cooking on Saturday all I could say is wow in front of customers as if they could care less if customers were their. I thought my business was the only one that has awesome managers and certain staff.
Keep up the great work Donna
We have been in TN for 9 months and have visited numerous times. This is my 2nd complaint in two weeks. 1st was direct to the store and no avail. My wife took me to brunch for fathers day. There were 4 other tables and numerous dirty tables. We found a handicap I helped stack the dirty dishes. There was no setup. We got coffee had to wait for cream and sugar and still no set up or water. We ordered chocolate chip pancakes and French toast. It took 45min to receive our order. Two people came in after us and were waited on before us ate and left.
I am 72 and worked for Dennys, IHOP,Aunt Jehminas, and Little Black Sambos and others as a breakfast cook and have produced 1300 breakfast with no help. I asked to speak with a manager, but no avail.
I went to the Huddle House for the first time in Brookwood …My husband and I went to sit down as I looked around the restaurant it was filthy tables filled with dirty dishes prep area was even worse…We placed our order which I ordered the country fried steak . MY husband ordered the big breakfast..My food wasn’t what I ordered ..She brought me a chopped steak instead ..I said that’s not what I ordered ..I ordered country fried steak….Oh I’m sorry you were right …I just kept it and ate it…I could have made that at home ..My husband’s bacon wasn’t crispy and it was cold.
We arrived at the Huddle House in Oneonta Alabama at 9:30pm after attending a Graduation to be told that they had closed at 9:00pm. I could not believe what I was hearing. 2 cooks and 6 servers and were closed. No sign outside showing time and we have gone there MANY TIMES DURING THE WEEK after ballgames, Church, and other events 10,11,12 at night never a problem. The lady said we started closing at 9 this past Sunday. I said you need to change time on website and hang a sign. Was wondering if this is a corporate deal or were they just wanting to leave.
I made an curbside order online on 5/9/2021 for the location in Rome, Ga. I waited over an hour, only receiving the wrong order. It was nothing I ordered. The coworker there proceeded I had to go online to receive my refund, they couldn’t give me a refund in restaurant. The staff were not friendly at all!
In creating an account, you have to click the calendar a millions times to register your birthday! Normally, a decent website allows you to type your birthday in, especially when the year is 1955! Well, I clicked a million times, then went to fill in the rest of the info, when the screen totally blinked and went to log in. Forget it, HH. I just wanted to simply place a pickup as a guest, but now we need an account?
Everytime I call to place a order someone answers, puts me on hold for 15 plus minutes until I eventually hang up. I try to call back again and the line is BUSY and stays that way for HOURS. I called today and same thing this is the 5th or 6th time this year that they’ve done this to me. I’ve been told by other customers that this has happened to them multiple times also. I also spoke with a woman who worked there for a little while