Head Office
SafeLink Wireless
PO Box 220009
Milwaukie, OR 97269-0009
United States
Customer Service
Phone: 1-800-Safelink (723-3546)
Phone: 1-800-378-1684
Phone: 1-800-867-7183 (TracFone)
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About SafeLink Wireless
SafeLink Wireless is a US-based wireless communication service that provides free cell phone and airtime each month to eligible customers. The service is supported by the government and is offered mainly for low-income households. The Federal Lifeline service is limited to one in every household. SafeLink is part of TracFone Wireless Inc and was launched in the year 2008. TracFone reportedly was the first to offer free cell phone service through Lifeline.
Those who are enrolled in a social service program can apply for SafeLink’s program. Once approved, the user receives a handset within a few weeks. The minutes will be automatically added to the phone. There are three different minute plans offered and they all come with text messaging, long distance calling, caller ID, call waiting and voicemail. Handsets remain active for one year. To check the plans and offers, visit the homepage and enter your zip code to learn about the SafeLink plans.
If you are a SafeLink Wireless subscriber, note that the phone must always be switched on and also must be used at least once every 30 days. Users can login to their account on the website using their enrollment ID and social security number. You can track usage directly there. To buy more data, you can visit one of the nearest SafeLink store. TracFone Airtime Cards are sold at most retailers including Dollar General, Family Dollar, Simple Mobile Solutions, Walmart and CVS.
For more information or queries on billing, payment, refund, cancellation, technical support, or others reach the SafeLink Wireless customer service.
