Contact of Regal Cinemas (US) customer service

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Find below the customer service details of Regal Cinemas, US. Besides contact details, the page also offers a brief overview of the theater chain.

Head Office
Regal Cinemas, Inc.
101 E. Blount Ave.
Knoxville, TN 37920
United States

Customer Service
Phone: 1-888-462-7342
Phone: 1-865-922-1123
Email: [email protected]

About Regal Cinemas
A name very familiar among movie goers across US, Regal Cinemas has a rich history of close to 100 years. It was founded as United Artists Theatre in 1924. Officially it was introduced as Regal Cinemas in 1989. Today, the theater chain is spread across more than 550 locations, with 7,200+ screens, making it the second largest in the country. Part of Cineworld, the company is headquartered at Knoxville, Tennessee. It has theaters spread across 42 states. You can locate one nearest to you on the website. The details will include the address, along with current screenings and movie times. While some of the screens have IMAX, you also will find RealD 3D, RPX, ScreenX, 4DX, and Dolby Atmos.

Movie lovers can track all the latest releases on the homepage. You can see what is now playing and book a seat at a screen closest to you. When you click on a movie title, you will find a short description along with genre, cast and running time. Use the search on the website to put a zip code and find what is playing nearest to you. If you are interested, you can proceed to book a ticket by choosing the time and screening type. You will find shows running at different times throughout the day. Registration is required to proceed to seat selection and booking. Tickets can be booked on the web as well as smartphone app. You can use any major credit card or Regal gift card for same. Upon confirmation, you will get the ticket as message or email. Additionally, you can sign into your account and see order history.

Cancellation is available if you have a change in plan. According to the website, refunds for tickets can be received up to 60 minutes before the showtime. Refunds will be processed in the same mode of payment. However, note that convenience fees for tickets charged will not be refunded. And no refunds will be entertained after showtime. If you frequent Regal, you can register for the Regal Crown Club loyalty program. Members earn credits on every dollar spent. The credits accumulated can be spent on free movies and concessions. The Crown Club has three tiers – Emerald, Ruby and Diamond. New users can join for the program on the website. And for movie addicts there is Regal Unlimited Movie Subscription Pass. If you are a pass holder you can watch as many movies any number of times you want. Members also enjoy discounts on food and beverages. For queries or complaints on payment, cancellation, refund, or group bookings, reach the Regal customer service.

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