Find below the customer service details of Realme, Pakistan. Besides contact details, the page also offers a brief overview of the company.
Head Office
Room 201, Building A, No.1
Qianwan First Road,ย Qianhai,
Shenzhen-Hongkong Cooperation Zone,
Shenzhen
Customer Service
Phone: 0800 0 8866
Email: service.pk@realme.com
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About Realme
Realme is a relatively new smartphone maker that was launched in the year 2018. A sub-company of OPPO, Realme has been on an expansion spree with its cutting edge technology and innovative designs. The youth-centric brand is in the market with smartphones, TV, audio devices, and electronics accessories. The company got into an already saturated smartphone market and created a niche for itself. In a short period, Realme built its fan base, which remains enthusiastic about the new launches of the company. Realme devices offer strong performance, unique designs and most importantly, they are very affordable. The brand currently caters to consumers across China, Malaysia, India, Indonesia and Thailand. In 2018, Realme was one of the largest smartphone brands in India. The company started its official journey in Pakistan in 2021 as it unveiled its line-up. Realme there began by offering Realme 2 Pro and Realme C1. The company got to a start with a launch event held in Lahore and led by He Shunzhi, the marketing head of Realme Pakistan.
Smartphone lovers across Pakistan can shop from a wide range of smartphones, including the popular C Series, 7 Series, X Series, 6 Series, and 5 series. Realme C15 Qualcomm Edition, Realme C11, Realme C3, Realme C2, Realme 7, Realme 7 Pro, Realme 7i, Realme X3, Realme X, Realme X2 Pro, Realme X3 Superzoom, Realme 6i, Realme Pro, Realme 5 Pro and Realme 5i are some of the most popular products sold across stores. Realme has also started its Narzo smartphone range, including Realme narzo 20, Realme narzo 20 Pro, Realme narzo 20a, and Realme narzo 10. Besides smartphones, you also have Realme Smart TV SLED 4K and Realme Smart TV (32 inches and 43 inches). Other products include earphones, headphones, earbuds, speakers, smartwatches and power banks.
Realme has been partnering with Zong, a telecom company, to provide free data of 12GB with each purchase of Realme device. Realme C1 was sold in the country exclusively for a period starting from January 9 to January 31, 2021. The sale was powered by Daraz, a leading ecommerce portal in Pakistan. After the sale, the Realme devices were made available through 600 authorised stores. Most Realme devices come with a 12 months warranty. If you face any issues during the warranty period, you can approach a service center nearest to your address for replacement or repair. The list of Realme service centers are published on the website. The Support section also has details on frequently asked questions, software updates and troubleshooting tips. For queries or complaints, you can reach the Realme support through its dedicated helpline.ย
