Head Office
Vatika Business Park,
2nd Floor, Sohna Road,
Gurgaon – 122001,
Customer Service
Phone: 1800 102 2777
Email: service@realme.com
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About Realme
Realme is a smartphone manufacturer that operates as a subsidiary of Oppo Electronics. Founded in 2018, the brand originally operated as a sub-brand of Oppo, later separating to become an independent company. The Realme website states it aims to focus on products with “strong performance and trendy design”. Current Realme products in the market include Realme C1, Realme 2 Pro, Realme 2 and Realme1. Each of the device is unique for its features and comes with different screen size, RAM, storage and camera set up.
The Realme 2 Pro is a powerful yet affordable phone with 6.3-inch FHD screen (90.8% screen ratio), Snapdragon 660 AIE Processor, 8GB RAM, 128GB storage, 16MP AI Dual Camera with f/1.7 and 3500 mAh battery. For a more economical phone, you have the Realme C1 which comes with a 6.2-inch screen and powerful 4230 mAh battery. Other features include a unibody glossy design, dual rear camera and Snapdragon 450 processor. For user guide and troubleshooting assistance, you can browse the Realme website.
If you need to replace or repair your device, you can visit nearest Realme service center. For those who are oblivious, Realme devices come with a 1 year warranty. The charger and accessories carry a 6 months warranty. Subscribe on the website to get latest news and offers from Realme. For more information or queries on store locations, repair, cancellation, or others, reach the Realme support.
I had been a happy customer for the past 6 months but recently my mind changed when I have encountered a problem which i never came accross while I used 4/5 smartphones I have used before this. In this realme 2 pro, after using for six months, the stereo sound which provide or differentiate left and right sound is completely gone. Now all the sounds are coming in together at both sides, which is like a pian in the arse for gamers. So please someone give me an advice to fix this or stop buying realme. M completely discouraged.
i am very disappointed as realme 2 pro does not have gorilla glass protection..by making this mistake they lost trust people had on company..realme CEO should consider this and rectify soon ..i After this will never buy realme phones and will share this news asmuch as possible so that other also consider this issue before they buy.