Head Office (India)
Realme Mobile Telecommunications
SREI, Level 5,
Maruti Udyog Sector 18,
Plot 14-A, Anath Road,
Gurgaon 122008
Customer Service
Phone: 1 800 102 2777
Email: service@realme.com
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About Realme
Realme is a Chinese smartphone company headquartered in Beijing. The company was founded in 2018. This multinational enterprise deals in smartphones, smart TVs, earphones, power banks, user interfaces or operating systems, bags, and smart televisions. Originally introduced in China as “Oppo Real”, Realme was a secondary brand of Oppo. Oppo and Realme are both subsidiary brands of BBK enterprises. Realme launched its first phone in May 2018. As of today, Realme is a reliable brand in many markets and is considered a go-to option by customers looking for value for their money. In fact, In India alone, Realme sold almost 15 million handsets in the very first year of its operation. As of 2019, Realme had a share of around 14% in the smartphone market in India, which is very impressive for a brand as young as Realme. Interestingly, Realme is the first brand in India that offers cell phones from entry-level to 5G phones. Currently, Realme is the fourth largest smartphone brand in India. Realme is present in over 27 countries, and what sets them apart is their affordability, functionality, style, and prompt customer service.
One of the most popular product segments of Realme is its audio accessories segment. Realme offers top-notch earphones which are great on style and easy on the pocket. From exemplary Bluetooth headsets to stylish buds, Realme has got it all. Earphones such as Realme buds air pro, Realme buds airless pro, Realme buds classic, Realme buds Q, Realme buds Neo, and Realme buds 2 are few of the best models in the market. Realme earphones are known for sound quality and have already garnered its fan base. While the earphones can be bought from all the leading e-commerce sites such as Amazon and Flipkart, you can also purchase them from the official Realme website.
If you have any queries regarding the audio accessories of Realme, you can contact their fast and efficient customer service for support. Realme has an extensive network of service centers, and the services rendered by all the centers are exemplary. Customers can simply visit the service center and speak to the authorized customer service representatives who are experts in the field. Getting help this way has many pros as one may avail multiple services such as consulting, upgrading, and fixing at one spot. Another service rendered by Realme is the door to door support. You can call on Realme helpline number to order the service and appoint the time for pick up according to your convenience. Experts will ensure that your product is inspected, and repaired after which you can collect the product. To request this service, you will need to provide the details of your device. The device after being received usually takes 24-48 hours for repair. The pick up of your devices can be scheduled as well. Realme also has a very efficient chatbot, which can be accessed on their website.
