Head Office
Rado Watch Co Ltd
Bielstrasse 45
2543 Lengnau
Switzerland
Customer Service
Phone: +41 32 655 64 40
Email: service@rado.com (general)
Email: RadoCSUS@swatchgroup.com (US – online)
International Support
Phone: 877 839 5224 (US)
Phone: +44 2380 646800 (UK)
Phone: +33 1 53 81 22 00 (France)
Phone: +49 7231 3872 655 (Germany)
Phone: +39 02 575971 (Italy)
Phone: +7 495 792 37 40 (Russia)
Phone: +603 2050 8888 (Malaysia)
Phone: +65 6275 6388 (Singapore)
Phone: 03 8844 3300 (Australia)
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About Rado
Rado is a Swiss luxury watch brand that is globally recognised and has sales outlets throughout the world. Founded by brothers Fritz, Ernst and Werner in 1917, Rado operates as a subsidiary of Swatch Group. It had its beginnings in Lenau, Switzerland and was originally named Schlup & Co. Use the store locator on the website to locate a Rado boutique, authorized retailer and service center. You can filter locations by address, country and city. A recipient of 35 international design awards, Rado watches are built with cutting-edge features and materials that include high-tech ceramic, Ceramos, high-tech diamond, sapphire crystal and hardmetal.
There is a catalogue available on the website with all the Rado models sold in the market. It also details the features of the watches. All Rado watches are water-resistant. They are resistant to a minimum of 30 meters. Thanks to the high-tech ceramic, the watches are also scratch-resistant. Some of the top Rado collections include Hyperchrome, Diamaster, Ceramica, True, True Thinline, Centrix, Coupole, Esenza, Florence, Integral, Original and Sintra.
Rado has an international network of 5,000 authorised retailers and service centers. Rado also has an online store exclusively for buyers within the US. If shopping online, you can browse from the wide range of models using a Visa or Mastercard. Shoppers enjoy free shipping and also a 30-day return policy. Rado watches come with a two year warranty.
If you are a proud Rado owner and need help with repair or replacement, locate a service center around your area from the official website. You can locate service centers by address, city and zip.ย For more information or queries on payment, store location, cancellation, warranty, service centers, or others, reach the Rado customer service.
