Find below the customer service details of Q-Park. Besides contact details, the page also offers a brief overview of the parking operator.
Head Office
8-e Stationsplein,
Maastricht, 6221 BT,
Netherlands
Support
Phone: 088 329 5100 (Netherlands)
Phone: +49 2181 8190290 (Germany)
Phone: +45 7025 7212 (Denmark)
Email: customerservice@q-park.co.uk (UK)
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About Q-Park
Q-Park is one of the leading parking operators in Europe. Founded in 1998 with headquarters in Maastricht, Netherlands, Q-Park holds the second position in the industry and operates from over 3500 locations in seven Western European countries – Belgium, Denmark, Germany, France, Ireland, the Netherlands, and the United Kingdom. It has over 800,000 parking spaces and employs upwards of 2000 personnel to oversee smooth operations.
Q-Park deals mainly in off street parking and they have both company owned spaces and leased public and private parking spaces. Q-Park uses technology to make cities snarl free and they provide paid parking that is effective and regulated. Commuters no longer need to spend hours circling around looking for a parking space. They can plan ahead with Q-Park and get on with their plans in a smooth and hassle free manner – whether it is travel, shopping, commute to work or home.
The services provided by Q-Park go beyond just parking. They have mobility hubs which offer a number of convenient services such as last mile logistics and locker walls, EV charging points, EV fleet charging hubs, public transport, car sharing and bicycle parking. This improves urban accessibility, sustainable amenities and increases liveability in these areas.
These mobility hubs help in moving parking from on street areas to off street spaces thus leading to decongestion of major areas. This is because commuters don’t need to block roads looking for parking spaces. With smart navigation and pre booking of spots, they can go directly to their designated space and park. These mobility hubs converge car parking, public transport, EV charging points and cycle parking solutions in one place to make it a comprehensive solution for all parking needs.
The parking facilities provided by Q-Park are clean, safe, convenient and reliable. The company focuses on five key strategies to stay the market leader. First they concentrate on acquiring parking spaces in key areas where there is a great need for parking – airports, train stations and other major hubs like malls, hospitals and work parks. They have a multitude of contract types and propositions so that they are not constrained by narrow requirements.
Next, Q-Park aces in digital, commercial and pricing capabilities. Their team of talented professionals concentrate on ensuring operational excellence. Wherever possible, Q-Park owns the parking spaces, but in areas of high demand they enter into contracts with sustainable mobility partners enabling them to enter operations in all key locations. Of course, Q-Park depends on the latest in technology and innovation to offer long term parking solutions.
Commuters love parking with Q-Park because of their great locations and immaculate services and safety standards. So, if you are in any of the seven western countries that are serviced by Q-Park, go ahead and plan your parking plans. You can pre book your parking spots depending on your itinerary and pay online at the time of booking. If you are not sure of your plans in advance, you could pay at the pay machines on site and book your spot.