Head Office
Primark Limited,
Arthur Ryan House,
22-24 Parnell Street,
Dublin 1, Ireland
Customer Service
Email: help.uk@help.primark.com (UK support)
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About Primark
Primark is an Irish fashion brand operating from its headquarters at Dublin. The company is called Penneys in the Republic of Ireland. Its first store was established in 1969 by Arthur Ryan. The store remains operative to this day. Primark is known for its varied categories ranging from newborn and children clothing, women’s wear, homeware, men’s wear, footwear, accessories, confectionary and beauty products.
The men’s products include denim, checked and solid shirts, jackets, tracks, t-shirts, shorts, slippers, socks and many daily accessories. The women’s products include dresses, tops, skirts, shorts, jeans, accessories and many other day to day products. The beauty section includes makeup, hair accessories, nail accessories, fragrances, cosmetics and various other daily use skin and hair beauty products.
In 2014, Primark collaborated with Sephora Company and began selling their products which started at £1. In 2018, the company launched vegan snacks. Primark is popular among shoppers looking for clothes towards the lower price range and below average prices. Primark stores currently operate in over 350 stores in 11 countries across America and Europe. They have a smart range of kid’s wear clothing, right from dresses, tops, shirts, skirts, short, jeans to a plethora of daily use accessories.
Customers can stay connected with the brand through their social media profiles on Twitter, Facebook, Google Plus and Pinterest. For all the loyal Primark customers, one can post their pictures on the Primania section. This way, you can share your look and style choices with millions of other Primark fans.
The website does not offer an eshop facility but one can click on a product to get its description, price and nearest Primark store selling it. Shoppers can buy Primark gift cards and send it to friends or family via email. They have a very unique and informative customer support section where one can read all the FAQs, submit emails and messages, access the size chart and find the nearest store selling their desired product.