Contact Huobi: Find below customer service details of Huobi, including phone and email. Besides contact details, the page also offers a brief overview of the cryptocurrency exchange. Reach the customer service below for support, complaints or feedback.
#301, Block A
Jiahuadasha, Shangdi St.3
Beijing, 100085, China
Phone: 86 40 0060 0888
US Head Office
548 Market St, #17647
San Francisco, CA 94104
Huobi is a cryptocurrency exchange founded by Leon Li in 2013. With offices in Japan, China, Hong Kong, Singapore and the US, Huobi today offers digital asset trading and asset management services to millions of users spanning 130 countries. While the global operations come under Huobi Global, for users across the US, Huobi operates a separate division. Each day it processes more than $1bn in trades. The group’s cumulative turnover exceeded $1.2bn in 2018. As for security, the virtual currencies on Huobi are stored in multi-signature cold wallets and security protocols are fully compliant with industry practices. In the US, Huobi is registered as a Money Services Business with the Financial Crimes Enforcement Network, a bureau of the US Dept of the Treasury
Trading can be done on web or through Huobi smartphone app for iOS or Android. On the apps you can follow latest crypto news feed, enjoy intuitive user interface, switch among Exchange, Fiat and Margin and more. On the website, you can see the current market price of tokens, the volume and the leverage. You will find currencies that include BTC, ETH, XRP, BCH, LTC, ETC, EOS, HT, ADA, XMR, TRX, BTT, HIT, CMT, XEM, DCR, among others. You can see the rates and fees under the Fee section.
New users can apply for a personal or institutional client account on the website. Deposit of any digital assets is free of charge. There however might be withdrawal charges, the rates vary according to currency. If you want to deposit coins, you can login to your account and Click on Balances and choose the currency you plan to deposit. Visit the FAQ or help section to read articles on a number of topics, from account management, security to deposits/withdrawals. You can also reach the Huobi live chat or phone support for queries on registration, activation, cancellation or others.