Head Office
POCO India,
Bengaluru, Karnataka
Support
Phone: 1800-572-7626
Email: service.in@poco.net
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About POCO India
POCO is a new entrant in the already saturated and highly competitive smartphone sector in India. While the website does not divulge much details of the brand, there are reports indicating POCO to be a sub-brand of Chinese smartphone maker Xiaomi. Introduced in the year 2018, POCO will operate as a standalone company with focus on the high-end, premium segment. Competing with the likes of OnePlus and Samsung, POCO has already established a considerable customer base with the two devices it had launched in the market. As of September 2020, POCO’s two offerings consist of the POCO M2 Pro and POCO X2. Both the devices pack a fair amount of bang with powerful features.
For an overview of the devices, POCO M2 Pro comes with a Qualcomm Snapdragon 720G processor, coupled with 2+1 microSD slot expandable up to 512GB. It has a 16MP 16.9cm (6.67) FHD+ Full Screen Display and 16MP In-display Selfie Camera. The device is powered by a 5000mAh Battery with 33W fast charging. Photography addicts will enjoy the 48MP primary camera with a range of features. The device has a side-mounted fingerprint scanner and is splash proof. Speaking of POCO X2, you have a HDR 10 Display, Qualcomm Snapdragon 730G processor, 8GB+256GB RAM and 20MP + 2MP Dual In-screen Cameras. Under the hood, you also have a 4500mAh battery with 27W fast charging support. The devices are currently sold on Flipkart. More details on features and specs are available on the website. There are also pictures showing the product from different angles. For complaints or queries on payment, cancellation, refund, warranty, service center, or others, reach the POCO India support.
I bought this mobile poco X3 pro at July 2021 and it was working properly but after one and half year I got an update MIUI13 and then onwards my mobile is rebooting often and the customer service center say that warranty is over. The update came after the warranty period time only and now no one is responsible for this. I feel cheated.