Head Office
Peapod, LLC
300 S. Riverside Plaza 600
60606 Chicago, IL
Customer Service
Phone: 800-5-PEAPOD
Phone: 800-573-2763
Email: service@peapod.com
Social Media: Facebook, Twitter
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About Peapod
One of the many options available to shop for groceries online in the US is Peapod. Based mainly in Chicago, Illinois, USA, this subsidiary of Ahold Delhaize that was founded in 1989, has now grown in strength and is making a dent in the online grocery business and seems set to be the leading internet grocer in the country serving 24 US locations. Promising fresh, good quality and fair priced products in a simple and easy to order process, Peapod assures customer satisfaction or money back. That is the conviction that they have about the quality of their products. No wonder then that they have delivered more than 40 million grocery orders.
Customers can shop for thousands of grocery items from the comfort of their homes and first time users can save $ 20 on their first order of $ 75 or more. Purchasing from Peapod is extremely easy. You may visit the website or download the Peapod app and browse through the available list of products 24 hours a day. Once you choose your groceries, you could choose a time for the products to be delivered to your home – it could be between two days and two weeks. Just sit back and wait for on time door delivery.
Peapod has centralized warehouses that are connected through modern technology ensuring that a tight watch is kept on delivery schedules and stocks. In this way, Peapod has complete control over its logistics and inventory. Their customised Stay Fresh delivery system helps products stay fresh with the help of its optimum temperature feature. Peapod also has a special feature in which the app helps the customer shop faster by making informed decisions. Use Express Shop to quickly locate all the ingredients needed for your recipe or monthly needs. Order genius helps you auto fill your cart with frequently bought groceries and the Sort and Filter features enable you to narrow down your search for the perfect product, making comparisons and choosing the product closest to your wish list.
Online Peapod aisles have almost everything you could possibly want in terms of groceries. The options they have are produce, meat, meal solutions, sea food, deli, dairy, alcoholic and non-alcoholic beverages, bakery, grains, condiments, canned food, candy, home, garden and office needs, health and beauty, child care and pet needs.
As for Peapod’s markets, the regions include Connecticut, Illinois, Indiana, Maryland, Massachusetts, New Jersey, New York, Pennsylvania, Rhode Island, Virginia, Washington DC and Wisconsin. According to it’s website, the supermarket chain operates 4 warehouse fulfillment centers and 21 warerooms. Besides web, shopping facility is also made available on the Android and iOS app. For more information or queries on store locations, refund, cancellation, shipping, career, or others, reach the Peapod support.
