Paytm Head Office
One97 Communications Ltd.
B121, Sector 5,
Noida – 201301, Uttar Pradesh
Paytm Customer Care
Phone: 0120-3062244
Email: care@paytm.com
About Paytm
Never heard of Paytm before? Paytm, headquartered in Noida, Uttar Pradesh, is one of India’s largest mobile commerce platforms. Founded by Mr. Vijay Shekhar Sharma in 2010, the company today boasts of over 80 million registered users. Since its inception, the company has received numerous awards with the most recent being in 2015 – the Most Innovative Company of the Year 2014 Award – at the Business Standard Awards. Besides having offices in Mumbai, Pune, Chennai, Bangalore and Kolkata, Paytm also boasts of its presence in Europe, Middle East and Southeast Asia.
Part of One97 Communications Limited, Paytm initially began operations with mobile recharge and utility bill payment. Today Paytm has expanded to a full wide scale marketplace available to consumers online and via mobile app. From the Paytm app, one can easily make mobile recharges, DTH or datacard recharge, make postpaid mobile or utility payments, and much more. Whether you have subscribed to Airtel, Aircel, BSNL, Docomo, Idea or Vodafone, on one platform you can manage all your payment concerns. One can scroll through the various prepaid, postpaid plans or look at offers, before purchasing one. Payments for the same can be made through debit card, credit card or even net banking. Register for Paytm Wallet for more easy and secure recharge. In case of refund, money will be credited to Paytm wallet instantly.
Shopping for bargains and discounts? Why not check out Paytm’s website? Customers can purchase items from the website using either a credit or debit card. You can even open an account which allows you to save time when checking out. You can also store items you are considering purchasing so it serves as a reminder as well as saves time when you actually want to purchase. At Paytm, you can also use the promo codes provided to get more discount on check out.
Items purchased on Paytm’s website can be easily tracked so you know exactly when to expect the item. Ordered an incorrect size? You can contact the customer service center which operates 24/7 and enquire about your purchase. Paytm’s customer representatives are highly trained and courteous and will be able to help exchange the item free of charge. In the event you need to cancel or return an order, please feel free to contact the customer department and make sure to enquire about your refund.
Also, those looking to sell on Paytm marketplace can get a storefront through which one can sell to millions of buyers. It is mobile-friendly and offers a simplified catalog and inventory management. Some of the categories found include mobiles, tablets, camera, home appliances, kitchen appliances, watches, clothing, footwear, jewellery, toys & games, automotive, bus tickets, books, gifts and much more. To become a seller click here. For more details on Paytm’s services or to express your complaint or feedback, reach the Paytm customer care representative today.
