Head Office
Pan Pacific Hotels Group
7500A Beach Road, #03-301, The Plaza
199591 Singapore
Singapore
Support
Phone: +65 6808 1238 (Singapore)
Email: gsosingapore@pphg.com
Global Contacts
Phone: +86 10 6623 9724 (Beijing)
Phone: +852 3905 4688 (Hong Kong)
Phone: +44 (0) 1372 210210 (London)
Phone: +1 973 288 1886 (New York)
Phone: +86 21 6136 4127 (Shanghai)
Phone: +61 2 9260 3013 (Sydney)
Phone: +81 3 6741 7112 (Tokyo)
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About Pan Pacific Hotels
Pan Pacific Hotels and Resorts is a leading chain of luxury hotels and resorts, established by Tokyu Hotels International in 1975. The Singapore-based hotel chain, currently owned and operated by UPL Group Ltd, boasts of properties in 40 locations that span Asia, Oceania, North America and Europe. Their hotels, resorts and serviced suites have won recognition and awards by Forbes Travel, Travel+Leisure, and Business Traveller Asia Pacific. The website states its vision is to “be the preferred hotel company, trusted by guests, employees, owners and business partners”.
The hotel chain’s two important brands consist of Pan Pacific and Park Royal. The serviced suites are operated under Pan Pacific Serviced Suites and Park Royal Serviced Suites. With more than 12,000 rooms, Pan Pacific’s hotels, resorts and suites are located across Melbourne, Perth, Sydney, Vancouver, Beijing, Tianjin, Xiamen, Kuala Lumpur, Penang, Yangon, Manila, Singapore, Hanoi, Seattle and Saigon, to name a few. The hotel chain operates a user-friendly website where travellers can conveniently reserve rooms using major credit cards. On the homepage, you can select a property, input the dates and proceed to book.
Before you reserve a room, head to the Offers section on the website to enjoy massive discounts at several locations. There are also special travel packages, besides spa and dining offers that can be availed on discount. Most Pan Pacific properties come with all the comforts and contemporary amenities one can think of. Fitness freaks can head to the gym, there is a swimming pool for a relaxed dip, there is a concierge, meeting hall for events or conferences, and much more. The serviced suites come with separate living and dining areas to add the homely touch during your stay. Different room and suite types include a single bedroom suite, two bedroom suite, deluxe suite, executive suite, premium suite and penthouse. The facilities and rates vary according to property.
Booking of rooms on the website can be done using Visa, Mastercard, Discover or American Express. You can manage your booking by signing into your account. The cancellation and refund policies may vary between properties. Do read the terms and conditions before finalizing the booking. The check-in/check-out details also are revealed during the checkout. Do you regularly stay at Pan Pacific hotels? Register for the Discovery loyalty program to earn and redeem reward points. The different membership levels consist of Black, Platinum and Gold. Members enjoy exclusive discounts, in-room benefits, priority room availability, check-in/check-out privileges and upgraded room experience. For more information or queries on locations, payment, cancellation, refund, career, or others, reach the Pan Pacific Hotels support.
