Contact CacheFly: Find below customer service details of CacheFly, including phone and email. Besides contact details, the page also offers a brief overview of the technology company.
Head Office
CacheNetworks, LLC
111 W. Jackson Blvd.
Suite 1600
Chicago, IL 60604
Customer Service
Phone: +1 877-442-2243
Phone: +1 312-895-3030
Email: [email protected]
Email: [email protected]
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About CacheFly
CacheFly claims to be the first content delivery network to work on the principle of TCP protocol and Anycast routing method. The company was established in 2002 with headquarters in Chicago, Illinois. The CDN network, which claims to be free of outage with servers located worldwide, helps thousands of customers enjoy fastest global throughput. Customers using CacheFly include Microsoft, Adobe, LG, Rakuten and Taboola.
The company aims to optimize its content delivery by enhancing its efficiency in distributing content throughput the network. To do this it depends on TCP-Anycast protocol and a number of Points Of Presence (PoP) spread over 6 continents. With the help of these PoPs it delivers cached content to the users nearest to the respective PoPs. Such cacheable content includes app files, websites, software as well as video files. However, such cached delivery of content is not possible for dynamic content which changes based on the preferences, behavior, and interest of users.
For an overview on the features, customers enjoy video streaming with almost no latency. Whereas CDNs have a latency of around 10 seconds in live streaming of videos, viewers can get a head start in live streaming with a latency of under 3 seconds. The user-friendly interface and cutting-edge tools within the platform help control load balancing, caching and other CDN features. Users also have well documented open source library and have access to pre-built apps ready to use in minutes.
In a multi-CDN environment managed by a global traffic management service, website owners don’t need to worry about outages in case of a traffic surge. The system can balance the content delivery needs across a number of CDNs and prevent performance degradation of the website in case there is an outage from a single-provider. The system can automatically send traffic to the CDN that is closest to the user. For those looking for cybersecurity solutions, the CacheFly Security Suite offers AI-driven web application firewall, advanced bot detection and mitigation, and DDoS and malware protection, all managed round the clock by a team of security professionals.
CacheFly is a scalable CDN capable of handling traffic surges of any kind and ensuring that content is delivered easily. A strong team of security experts are always on the lookout for issues so users don’t experience downtime. You can reach the CacheFly support via phone or email for queries on installation, troubleshooting, or others.
