Head Office
Oliver Bonas,
Unit F, Davis Road Industrial Park,
Chessington, Surrey, KT9 1TQ
United Kingdom
Phone: 020 8974 3332
Customer Service
Phone: 020 8974 0110
Email: askus@oliverbonas.com
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Aboutย Oliver Bonas
Oliver Bonas is a British lifestyle store chain founded by Oliver Tress in 1993. Headquartered at London, Oliver Bonas today operates more than 70 stores across the UK. The company curates as well as produces its own designs on fashion and homeware, among other products. Use the store locator if you are planning a visit to an outlet nearest to your address. Current stores include the locations London, Bristol, Kingston, Cambridge, Reading, Brighton, Tunbridge Walls, York, Leeds, Manchester, Exeter, Farnham, Guildford, Sheffield, Sevenoaks, Luton Airport, Reigate, Harborne, Cheltenham, Ilkley and Jesmond. Oliver Bonas stores are also located across Wales, Ireland and Scotland. Besides shopping at stores, you can can also visit the website to pick from a wide range of products. The homepage features the trending and the discounted items. The New In section is for thoseย looking for latest collection in fashion, jewelry, accessories, homeware and furniture. Explore the Sale section if you are looking for hot bargains. If specifically looking for gifts, you have cards, fashion gifts, novelty gifts, stationery, tech accessories and cosmetics. You can also purchase physical gifts cards and egift cards for a value of your choice.
General categories to shop on the website include dresses, tops, skirts, trousers, coats, jackets, earrings, necklaces, bags, hats, gloves, purses, scarves, photo frames, mirrors, candles, glassware, tableware, mugs, rugs, cases, cushions, sofas, ottomans, tables, chairs, chests and cabinets. You can filter products by design, price, color and sizes. Purchases on Oliverbonas.com can be made using Visa, MasterCard, American Express and PayPal. Oliver Bonas gift cards and e-vouchers can also be used during checkout. All shipping options are revealed during checkout. Most orders are delivered in 2-4 working days. Besides standard delivery, you can opt for next day delivery and express shipping. Oliver Bonas also ships internationally. The cost and delivery timeframe is shown on the checkout page. Fragile items like glass, ceramics and furniture cannot be ordered for overseas locations. If you want to return an item, you can do same within 30 days. All returns must be accompanied by a valid receipt. You can visit the FAQ section to know the items that dont fall under the return policy. Refunds will be processed within 3-5 working days.ย For more information or queries on payment, refund, cancellation, career/jobs, or others, reach the Oliver Bonas support.
Hi, my daughter bought me a gift card to use at the Bental Centre in Kingston. I popped into your store on Saturday, to purchase a couple of items. I went to the till to pay with my gift card. I did mention to the assistant it was a gift card. Unfortunately she had no idea how to use it. She called another assistant who had no idea how to use it as well. Then she informed me that the manager or supervisor was on lunch could I come back. This is unacceptable as I feel perhaps staff should be trained for something so simple. Obviously I had to leave my items and left very frustrated! Hoping you will look into this and would appreciate a response. Kind regards Ismini