Find below the customer service details of Norse Atlantic Airways. Besides contact details, the page also offers a brief overview of the airline.
Head Office
Norse Atlantic Airways AS
Floyveien 14, 4838 Arendal
Norway
Support
Email: support@flynorse.com
Email: customercare@flynorse.com
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About Norse Atlantic Airways
Travel to Norway has increased over the past years, thanks to the country’s diverse landscapes, rich history and culture. Meeting the needs of fliers is Norse Atlantic Airways which was established as recently as 2021. With a fleet of close to 10 aircraft, the airline currently connects to about 7 destinations. Founded by Bjorn Tore Larsen, the airline has its headquarters at Arendal, in southeastern Norway.
The website is where you want to be to know the routes or follow updates on new destinations. Currently, Norse Atlantic operates a number of flights to and from Oslo connecting to London Gatwick, Miami, Los Angeles, New York and Orlando. The airline partners with Norwegian, Spirit and EasyJet, so you can connect to over 600 destinations around the world. Norse is on an expansion spree, adding more destinations in Europe and the US in its network.
Fliers can search and book for tickets directly on the website. Cabins include both Economy and Premium. Under Economy, you have Light, Classic and Plus. The highest fare under Plus offers a meal, priority boarding and free standard checked bag. If you need more legroom and comfy seats choose the Premium class. Other features include free checked baggage, premium boarding and priority check-in. Food and beverages depend on your fare. However, you have the option to pre-order meal or purchase snacks and beverages on the aircraft.
Tickets can be purchased online using major credit cards. Simply input the origin, destination and date to see the schedule of flights available. As for baggage, under Economy Light, you can carry just a single underseat bag. With Economy Classic and Economy Plus, you can carry one free cabin bag of 10kg and one checked bag of 23kg. If you are flying on Premium Plus, you have the option to carry up to two checked bags. During your travel, if you have lost or misplaced a bag, we suggest you immediately reach out to the baggage service desk at the airport. Once a report has been filed, you will be provided with a Property Irregularity Report (PIR). If your baggage was not located within 21 days, the same will be declared as lost. In such a scenario, you could proceed to make a claim.
Existing ticket holders have the option to check-in on the website using the ticket reference number and name. Additionally, to make any changes to your ticket, you can call the customer support or sign in to your account. You can make amends to dates or cancel ticket on the web. Note that any flight changes might have an additional fee. The fare difference will be shown during the time of booking. For any queries or complaints on payment, refund or cancellation, reach out to the Norse Atlantic customer service.
