Head Office
SEOmoz, Inc
1100 2nd Avenue
Suite 500
Seattle, WA 98101
Customer Service
Email: help@moz.com
Phone: nil
______
About Moz
Moz is a popular technology company founded as SEOmoz in 2004. The brainchild of Rand Fishkin and Gillian Muessig, Moz specialises in products and tools tailored for search engine optimization (SEO) and marketing. Moz’s products used by SEO specialists and companies around the world include Moz Pro and Moz Local (SEO-integrated business listings). Moz Pro is a SEO toolset that encompasses a myriad of sub-products like keyword research, link building, site audits and page optimization insights. New users can start with a free trial for 30 days before upgrading to the all-in-one suite.
For an overview of the features, one of the most popular in Moz Pro has been the keyword explorer tool. You can input a keyword and get suggestions and do an analysis of the number of search. The tool predicts keyword performance based on Search Volume estimates. Further track rankings for your site and the competition. Users can track desktop rankings across the top search engines in 200+ countries. Sometimes websites lose their ranking due to poorly optimized code and content. Moz Pro will crawl and audit your site and suggest a number of key areas like broken redirections, load speed and title tags.
Moz Pro can also suggests better keywords and onpage content that might boost your site’s ranking. Not to forget, the most effective Link Research tool. This is used by SEO specialists to monitor the links pointing to a website and taking action on removing the spammy ones. The tool also will compare your link profile to that of top four competitors. All this useful data can be gathered in a custom report. You can email and share the report with your team or even schedule reports to send automatically.
Besides paid products, Moz also has free tools for keyword research and analysis. They might not be sophisticated as the Moz Pro, however for basic SEO audit this should be suffice. Those interested in the paid products will find a number of plans to choose from. You have the Standard, Medium, Large and Premium. All paid plans come with MozBar, an SEO toolbar for Chrome, personalized walk through of key features and much more. The number of campaigns or keywords you can search depends on the plan selected. The higher you go, the lesser the restrictions. There are a number of resources on the website to help newbies get started. The Blog section is also regularly updated with latest in the search engine world.
Subscriptions on the website can be purchased using major credit cards. Users can manage their subscriptions and change plans at any time by signing into their account. As for refunds on Moz Pro, the website states refunds are considered on a case-by-case basis. Do browse the Help section for frequently asked questions. For complaints or queries on subscriptions, cancellation, refund, or others, reach the Moz support.
