Contact Motel 6: Find below customer service details of Motel 6, including phone and email. Besides contact details, the page provides a brief overview of the US motel chain and its services. Reach the Motel 6 customer service below for queries, complaints or feedback.
Head Office
4001 International Parkway,
Carrollton, Texas 75007
United States
Phone: 972-360-9000
Customer Service
Phone:Â 1-800-899-9841
Phone: 614-601-4060 (outside US)
Email: [email protected] (online reservation)
Email: [email protected] (group reservation)
Email: [email protected] (feedback)
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About Motel 6
Motel 6 is a leading chain of motels across US, founded by William Becker and Paul Greene in 1962. The Texas-based company operates in more than 1,200 locations in the US and Canada. The largest company-owned budget lodging chain is part of G6 Hospitality. Motel 6 also operates Studio 6, the extended-stay motels that comes with weekly and monthly rates.
Boasting more than 105,000 rooms, Motel 6 properties come with all basic amenities and room types such as king, queen, and double bed. Average check out time is 12pm, though it varies by location. One can search and book a property directly from the Motel 6 website. Payment can be made using American Express, Diners Club, Discover, MasterCard or VISA cards.
Search a Motel 6 property by inputting the destination, date and number of guests. Each properties have details on rooms, pictures, room types, price, contact details and amenities included in the booking. The most standard amenities found in all properties include free local calls, pet-friendly rooms, expanded cable, morning coffee, outdoor pool and WiFi. Browse through the reviews to read customer feedback on the particular property.
Once a booking has been confirmed, same can be viewed and managed by signing into the account. Reach the customer service on phone to make changes to existing booking. For more information or queries on payment, refund, cancellation, parking, or others, reach the Motel 6 customer service via phone or email.
I have had problems every time we go to a motel 6 location. My mother’s credit card was charged without permission. This location in dayton ohio. Then the franklin ohio motel 6 has bedbugs. Manager was irate about us asking for our money back. We paid cash. These need to be addressed. We occupied the premises for over 30 days.
Stayed at Motel 6 in Rochester, NY and will never stay at a Motel 6 again. First thing we saw when we got in the room was roaches in the bathroom. Dirty towels on the floor in next to the beds. Beds hastily made as if someone had just got out of them. Dried crusty food on the desk. Save your money and your sanity and don’t stay here.
Knowing that Motel 6 is a budget place to stay I can get over the horrible condition of the one I just stayed at. (except it had roaches and the toilet plugged up the 1st night and they never came to fix it) No, my problems are; that I had made a reservation online through them directly (not a booking.com or anything) for a weeks stay at their Studio 6 one. I was easily made aware of the ‘cancel by 6pm or your card will still be charged’ policy and I did not cancel. My ride to get there unexpectedly ran late, but I did not even think to call them because I WAS coming. Keep in mind that I had reserved a wheelchair accessible room… Well when I got there, my ground floor room had been rented to someone else and I had to accept a 2nd floor one. They would not allow me to keep my $30,000 chair in their lobby and I tried to convince them that I had to keep it safe due its its value but still could not convince them. Well, it was stolen within a few hours. Then I find out they do not have security cameras ! Why did they not disclose that when I was checking in?
Stayed at Motel 6 in Pooler, Ga and will never stay at a Motel 6 again. We were evacuating from Florida on September 7th ( checking in around midnight) and first thing we saw when we got in the room was a puddle of water on bathroom floor. When we wiped up the water we noticed the floors were filthy …not just dirty, they were filthy. The toilet seat was dirty and stained. Mattress on beds were stained. If we hadn’t been exhausted we would have not stayed. Drawers in dresser wouldn’t shut and refrigerator was iced over. And people in room next door were loud with a screaming baby!