Contact Marks & Spencer (UK): Find below customer service details of Marks & Spencer (M&S), including phone and email. Besides contact details, the page also offers an overview of the fashion giant. Reach the M&S customer service below for queries, complaints or feedback.

M&S Head Office
Waterside House,
35 North Wharf Road,
London, W2 1NW
Phone: 020 7935 4422

M&S Customer Service
Phone: 0333 014 8000 (UK)
Phone: +44 208 090 9564 (international)
Phone: 0333 014 8423 (Sparks program)
Phone: 0333 014 8222 (food)
Phone: 0333 014 8444 (corporate orders)

About Marks & Spencer (M&S)
marks & spencer storeMarks & Spencer (M&S) is one of UK’s leading retail giant, boasting a revenue of £10.3 billion in 2015. About £5.2bn was generated by food alone. The group currently operates over 1,330 stores worldwide, some 852 in UK alone. Besides offline stores, M&S also has a successful ecommerce platform which boasts of over 7 million registered users. The M&S website had sales of £636.5m in 2015. Headquartered in Leeds, UK, M&S employs over 83,000 people worldwide.

To locate a Marks & Spencer store nearest to your address click here. Stores can be located by postcode, street name or town. You can even shop on the M&S website at the comfort of your home. Purchases can be made using Visa, MasterCard, American Express and M&S debit/credit cards. Shoppers can choose to pre-order and collect the items at a store. The service is available at over 450 stores in the UK.

You can even shop on the go using the M&S mobile app. Products that can be shopped include dresses, t-shirts, jackets, jeans, trousers, suits, shoes, bags, lingerie, bags, belts, jewellery, wallets, watches, home furniture, home accessories, furnishings and flowers. If you dint know, food and beverages as well can be shopped online. You can further filter your selection by price, rating and other parameters.

For orders over certain minimum value, M&S offers free Standard UK delivery. The orders can be received within 3 to 5 working days. Next Day delivery is available for additional cost. For international delivery and return policies visit the website or speak to a M&S customer service rep. Most clothing and homeware products are available for international delivery. Products ordered online can be returned for free at any M&S store, or by using Collect+, a service available in over 5,000 supermarkets. Products can be returned within 35 days of order date.

If you are a loyal M&S brand customer, register for Sparks program. Members earn and redeem points every time they shop. Plus they get exclusive offers, access to upcoming sales events, among other benefits. You can log in to your account any time and check your balance. Click here to register for Sparks. Also check out the M&S Gift Cards. The gift cards can be refilled for any amount and can be used online or in M&S stores in UK.

For more information or queries on store locations, online shopping, refund/cancellation, warranty, gift cards, or others, reach the M&S customer service in UK via phone or email.

Categorized in:


Last Update: February 19, 2016