Find below the customer service details of Magyar Posta, Hungary. Besides contact details, the page also offers a brief overview of the postal company.
Head Office
H-1138 Budapest,
Dunavirag u. 2-6.,
Hungary
Support
Phone: +36-1-767-8282 (general)
Phone: +36-1-767-8272 (business customers)
Phone: +36-1-333-7777 (Magyar Posta Logistics)
Email: ugyfelszolgalat@posta.hu (queries)
Email: posta@posta.hu (general)
Email: customer.service@posta.hu (complaints)
______
About Magyar Posta
Magyar Posta is the main postal service provider in Hungary. Also known as Hungary Posta, the state-owned enterprise has a rich history, being founded in 1867. Headquartered at Budapest, Magyar Posta caters to individuals and businesses with mail, logistics and financial services. Employing more than 30,000, Magyar Posta has a strong network of 2,600 fixed postal outlets and close to 3,000 parcel pick-up points. In 2020, it handled more than 26 million domestic parcels. When it boasts a fleet of close to 5,000 vehicles you can be assured of speed and excellent support. The main logistics facility in fact processes close to 3 million letters and 50,000 parcels each day.
Locate a Magyar Posta outlet nearest to your address on the website to start sending mail or parcel. There is a Price Calculator tool if you want to get an estimate on the costs according to the weight. For an overview of the services, under letters you have the option to choose standard mail, priority mail or postcard. Priority mail is of course the fastest way to send a letter or document. Costs can vary based on different factors like dimension and weight. Priority letters that are marked with a special label are delivered by next working day. If sending important documents, choose Registered mail. All Registered mails for both domestic and international locations will be safely handled, with an acknowledgement of receipt provided. After dispatch, you can track status of all mail on the website through the reference number.
Besides standard and priority mail option for international destinations, Magyar Posta offers International EMS through which you can send mail to 114 countries. Both mail and parcels can be safely sent through EMS. Note that letters cannot weigh more than 2kgs. You can insure parcels if sending high value items. In the event of loss or damage, it will help you claim compensation for same. Coming to parcels, with MPL Postal Parcel you can send parcels weighing up to 20kg. Parcels can be delivered to your address or a nearest postal outlet. Those parcels addressed to a residential address can weigh up to 40kg. If sent to a postal point, only 20kg is allowed.
Need a PO Box? You can rent a PO Box through Magyar Posta and discreetly receive mail or parcels. An SMS or email will be sent every time you have a delivery. Stamp collectors will be thrilled to know Magyar Posta has an impressive collection of stamps. You can explore and order stamps right on the website. Like other postal service providers, Magyar Posta also offers money transfer services. It has tied up with Western Union so you can instantly transfer money at more than 1,000 locations across Hungary. Simply visit the nearest outlet, fill the form and furnish a copy of your ID. Not only across Hungary, with Western Union you can send money to locations across 200 countries around the world. The receiver will need to provide the MTCN number, along with ID to collect the money. For queries or complaints, you can reach out to the customer support via phone or email.
