Head Office (US)
130 East 59th Street
New York, NY 10022
United States
Customer Service
Phone: +1 866 VUITTON
Phone: +1 866 884 8866
Email: usacareservice@contact.louisvuitton.com
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About Louis Vuitton
Named as the world’s most valuable brand for six years straight, Louis Vuitton Malletier is an Italian company founded in the year 1854 by a trunk maker named Louis Vuitton. The brand’s marvelous saga was no accident. The founder, Louis Vuitton, was so talented in his craft that he was hired as a personal box-maker and packer for Napoleon’s (French Emperor) wife. Louis Vuitton Malletier, also called Louis Vuitton or LV in short, has a rich history of exemplary craftsmanship. LV opened its first store in 1854, and since then, the brand has left its mark in the industry. Louis Vuitton has never compromised with the quality of their products, even today, the bags manufactured by Louis Vuitton are handmade, and it takes the talented craftsmen at LV at least a week to create each masterpiece. The bags are waterproof, fireproof, and known for their quality all over the world. Apart from bags, Louis Vuitton manufactures trunks, shoes, watches, jewellery, and accessories. With a profit margin of 30%, Louis Vuitton’s revenue was 60.11 billion dollars in 2019. This was an 8.7% increase from the year 2018.
LV has made its name in handbags and trunks. Their products, especially the handbags, are known for their attractiveness and elegance. The products are vigorously tried and tested by mechanisms that drop these bags from half a meter height for four days straight while the bags carry three and a half kilo weight! Not just this, the bags are also bombarded with ultraviolet rays to ensure that the material withstands fading over time. Louis Vuitton bags has the distinction of being the world’s most durable bags. The meticulous production and the time and effort that goes into the manufacturing of these bags is perhaps one of the reasons why Louis Vuitton never fades. Louis Vuitton sells and markets other products such as clutches, sunglasses, and watches. LV also launched a line of perfumes in 2016.
You can log on to their website to locate a store near you or to shop for their products online. All you need to do is visit the website and click on “find your local store” option. It will allow you to locate LV stores in your vicinity. However, you can also purchase their products from the same website. If you wish to return a product, you will be required to log in to your account and make a request to the client servicing team to register the return. After that, you will be required to pack the product in its original packaging. Be sure to include the original receipt. Seal the packet and send it to LV via UPS. You can also exchange your product by calling the client servicing team. All the LV items, purchased online or from the store, can be returned within 30 days from the date of purchase. LV allows its customers to exchange their online purchases in their stores as well.
Went to Waterside shops in Naples today to buy a wallet for my wife who is French. We thought service would be attentive…to our dismay. Having sat at the counter for several minutes without any attentive sales personnel we left . Hopefully the addition of Hermes to the Waterside Shops will show them how to treat buying customers.
I contacted customer service and spoke to Marisa C. It was a long shot… I was haunting down for item M21317 Speedy bandouliere limited edition. Marisa was helpful above and beyond. This item was sold out everywhere and extremely hard to get. She made my day!! Her patience and help got me my dream bag. Thank you Marisa C. from client service center!