LifeProof Head Office
Otter Products, LLC
209 S. Meldrum Street
Fort Collins, Colorado, 80521
United States
LifeProof Customer Service
Phone: 1-888-533-0735
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About LifeProof
LifeProof is a smartphone case manufacturer founded by Saul Castanon in 2009. Headquartered at San Diego, California, the company designs, manufactures and sells mobile cases that are ‘waterproof’ and ‘drop proof’. All cases are factory water tested before being made available to the public. FR?, NÜÜD, FR? Power and LIFEACTÍV are the popular product lines featured on the website.
LifeProof manufactures quickmount accessories, belt clips, iPad accessories, iPad Mini accessories and armbands. Featured products on the website include iPhone cases, iPad cases, Samsung Galaxy cases and iPad Mini cases. LifeProof products can be shopped online or at any of the leading retail stores such as Target, Amazon, Walmart, Best Buy and Apple Store.
If purchasing online, products can be shopped by brand or type. Each product comes with detailed description, pricing, specifications and warranty details. Most products come with a warranty of one year from the original date of purchase. Payment for purchases online can be made using Visa, MasterCard, Discover or American Express cards. Customers enjoy 30-day Return Policy.
Products are shipped via FedEx or USPS. LifeProof offers free shipping on products that cross minimum value. If located outside US, visit the LifeProof Asia Pacific website to have products shipped to Australia, Hong Kong, India, Indonesia, Japan, Malaysia, Philippines, Singapore, Sri Lanka, Taiwan or Thailand. For more information or queries on payment, store locations, refund, cancellation, warranty, or others, reach the LifeProof customer service.
In the past 1.5 years my husband and I have gone through 4 LifeProof cases. The rubber on the sides tends to slough off over time. My most recent case only lasted a few months as the screen of my iphone would go black and be unable to be used unless I pried the case apart to remove the clear cover. I cleaned it daily but this problem persisted. My husband’s case (most recent version) the rubber edges are breaking off. I have switched to Otter Box and a glass screen. It is hoped that you either discontinue the product or change the design to enable it to last longer.