Head Office
8323 Walton Parkway,
New Albany, OH 43054
United States

Customer Service
Phone: 866-886-4731 (domestic)
Phone: 00-1-954-970-2205 (international)
Phone: 800-888-4163 (Lane Bryant credit card)
Email: nil
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About Lane Bryant
Lane Bryant is an American women’s clothing retailer with more than 700 stores across the country. Founded by Lena Himmelstein in 1902, Lane Bryant primarily deals with plus size clothing and offers an array of designs and styles in tops, pants and dresses in sizes 10 to 28. Part of Ascena Retail Group, the brand is headquartered at Columbus, Ohio. While the stores are spread across all states, Texas, California, Michigan, Pennsylvania, Washington, Tennessee, Virginia, Alabama, Florida, Illinois, New Jersey, and North Carolina houses most outlets. The store locator online allows one to search one by city, state and zip code.

The What’s New section on the website lists some of the newest items available in the catalog. There is a Sale section for those looking for hot discounts. For tips and style trends, there is a dedicated section called Lane Style. For those who love shopping online, you can make a search by a keyword or by exploring the categories. Top categories include dresses (midi, maxi, wrap, sheath, jumpsuits, skirts), tops (tees, shirts, knit-tops, camis, tanks, tunics, blouses), sweaters, jeans, pants, skirts and jackets. Also find innerwears, active wear clothing, shoes, and fashion accessories.

Purchases on LaneBryant.com can be made using Visa, MasterCard, Discover and American Express cards. Lane Bryant gift cards can also be used at store or online. During checkout, you can also choose the shipping. Lane Bryant will ship to a store free of cost. Otherwise, you have standard and expedited shipping. The standard shipping takes 3-8 business days. By paying a little extra, you can get your items on following business day. Lane Bryant also ships internationally to addresses across South Asia, Europe, Africa, Middle East, South America and Central America. While shipments to Canada can take 5-11 business days, to UK you can expect delivery by 10-15 business days. All shipments can be tracked online using the tracking number.

Not happy with the quality of item received? You can return merchandise in its original, unused form within 45 days. The refund will be credited in the original payment method. To request a return, you can reach the customer service via phone or email. You will receive a Return Merchandise Authorization label along with steps. Sign up on the website to receive newsletters on newest arrivals and ongoing offers. If you are regular at Lane Bryant register for the Lane Rewards program to earn and redeem reward points. Members can earn points on every dollar spent. The points earned vary according to the membership tier. For complaints or queries on store locations, payment, cancellation, refund, or others, reach the Lane Bryant support.

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Last Update: September 10, 2024