Head Office
435 Hudson Street,
New York, NY 10014
Customer Service
Phone: 1-800-KIEHLS-2
Phone: 1-800-543-4572
Email: customerservice@kiehls.com
Regional Contacts
Phone: 1300 651 991 (Australia)
Phone: 400-820-5433 (China)
Phone: 01 84 94 07 08 (France)
Phone: 021 2955 8500 (Indonesia)
Phone: 8000916434 (Italy)
Phone: 8-800-500-2-986 (Russia)
Phone: 0800 587 0830 (UK)
Phone: 04 503 18 81 (UAE)
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About Kiehl’s
Kiehl’s is an American cosmetic brand company that sells hair, skin and body care products. This brand initially began as a small pharmacy in Manhattan in 1851. It was acquired by L’Oreal Group in 2000. Founded by John Kiehl, the brand has its headquarters at New York City, US.
There are more than 250 retail stores globally selling Kiehl’s products. They are also sold across airports and departmental stores. Keihl’s offers personalized customer service and generous sampling to its customers. They have a huge range of nature inspired, scientifically proven products. Lavender Essential Oil, Calendula Extract, Cannabis Sativa Seed oil, Squalane, Caffeine, Vitamin C and Aloe Vera are some of the ingredients they use in their products.
One can find a whole range of body and skin care products including moisturizers, lotions, eye creams, cleansers, scrubs, toners, facial serums, sun screens, toners, body lotions, and fragrances. Keihl’s Ultra Facial Cream, Midnight Recovery Cream, Creamy Eye Treatment, Ultra Facial Cream, Midnight Recovery Concentrate, Creamy Eye Treatment with Avocado, Clearly Corrective Dark Spot Solution, and Ultra Facial Toner are some the best selling products.
The official site offers an eshop facility where you can make purchases online. On clicking a product, you get to see detailed information on the product type and its ingredients. The products are also available on many ecommerce sites worldwide. Orders purchased on the official site are not shipped outside the US. They also offer a 100% money-back guarantee or exchange option if customers are not satisfied with their purchase. Customers can navigate through the review section at the end of each product to make an informed buying decision.
Purchases on the website can be made using Visa, MasterCard, American Express and PayPal. Standard shipping takes 3-5 business days. You can expedite the delivery by opting for overnight shipping. Shoppers also have the option to order online and pick the items from a store. If you are a regular shopper, register for the Kiehl’s Rewards program. Members earn reward points on all purchases, get access to exclusive offers and much more. For more information or queries on store locations, refund, shipping, cancellation, or others, reach the Kiehl’s support.
