Contact JW Marriott Hotel Kuala Lumpur: Find below customer service details of JW Marriott Hotel Kuala Lumpur, Malaysia, including phone and email. Besides contact details, the page also offers a brief overview of the hotel and its services. Reach the customer service below for queries, complaints or feedback.
Address
JW Marriott Hotel Kuala Lumpur
183 Jalan Bukit Bintang,
Bukit Bintang, 55100 Kuala Lumpur,
Malaysia
Customer Service
Phone: +60-3-2715-9000
Phone: +60-3-2719-8000
____
About JW Marriott Hotel Kuala Lumpur
JW Marriott Hotel Kuala Lumpur is a star hotel located in Malaysia’s famed business district, the Golden Triangle area. The hotel has 561 rooms and suites, in addition to a spa, fitness center and pool. For meetings and conferences, you have a business centre and function rooms with state of the art facilities. For weddings and special events, you have the Mayang Sari Grand Ballroom. For dining, you have the Feast Village, Gonbei, Shanghai, Sentidos Tapas and Al-Habibi Lounge, to name a few.
Room types at JW Marriott Hotel Kuala Lumpur include Deluxe Room, Club Executive, Studio Suite, Junior Suite, Executive Suite, Executive Studio, One Bedroom Suite, Two Bedroom Suite, VIP Suite, Chairman Suite, Executive Deluxe, Family Connector Rooms and Luxury Family Connectors. All rooms come with standard amenities such as Internet, flat screen TV, mini-refrigerator, tea/coffee maker, in-room safe, writing desk, IDD phone, air conditioning, among others.
Reservation of rooms can be done directly on the website. Payment can be made through Visa, Mastercard or American Express cards. Closest landmarks to the hotel include Starhill Gallery, Pavilion Kuala Lumpur, Lot 10, KLCC Park, Petronas Twin Towers, Batu Caves and Sunway Lagoon. The easiest way to commute besides a taxi is through subway. The Bukit Bintang KL Monorail Station is located close to the hotel. For more information or queries on reservation, payment, refund, cancellation, parking, transportation, or others, reach the JW Marriott Hotel Kuala Lumpur customer service.
Wanted to spend weekend with my wife in JW Marriot KL and booked thru your website. Was a massive disappointment was put in ritz-charlton instead. We could have booked the other hotels along the main road if we had known about the closure in the first place. It seems the hotel group had conceal this fact when the transaction was made. Such a huge let down.
Greetings
I stayed at the JW Marriott in KL more than 20 times. The last time I checked in on the 27th of May and checked out on the 31st. Akkas made my experience truly remarkable. He’s very well trained on how to be customer oriented. I enjoyed my stay the most. I strongly recommend if you stay there, look for Akkas. You will have an amazing experience at the hotel that you will definitely come back again.
Once again
Thank you Akkas and thanks to the management of JW Marriott.
Hello and Help
My Stay Nov 17-19 2017 Room 2511 Leanna Keller
I left a tee shirt at your hotel. Normally, it really wouldn’t matter but this tee shirt is very special to me. It is dark blue/grey and written on the from are the words “Naked and Afraid?, Im here to help” Then it refers to the 2017 Cupid Run that takes place on the weekend closest to Valentines day.
This run raises funds for childhood brain cancer and I was fortunate enough to be blessed to volunteer at the event for the day. It is a great reminder to me every time I wear it that there are folks out there that need us AND it also puts a smile on people’s faces.
If you can please check your lost and found and ask the staff if anyone has seen it, I would be grateful.
Warmest Regards
Leanna Keller
Attention: Reservations/Customer Service
We would like to request if it is possible to waive the one night charge for MR. DAVID TAPANG is who booked with confirmation number 95013822 for Nov 12-19 under Microsoft’s corporate rate. We only received the guest’s email of cancellation request last Nov 12 at 5PM and our travel desk is closed on Saturdays and holidays. I was able to open the team email last November Nov 14 which was also a holiday in Manila and saw the request. We would appreciate your immediate feedback to this request so we can inform the guest asap. Thank you