Head Office
Jollychic EC Ltd,
RM 1902, Easy Comm Bldg,
253-261 Hennessy Rd,
Wanchai, Hong Kong
Customer Service
Phone: (86-571) 872 0937
Phone: +966 138928999 (Saudi Arabia)
Phone: +965 22200089 (Kuwait)
Email: service@jollychic.com
Email: after-sale@jollychic.com
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About Jollychic
Jollychic is an online fashion retailer selling clothes, shoes, handbags, and accessories. The Chinese company boasts of thousands of brands, affordable prices and round the clock customer service. Jollychic has close to 2 million customers. Product categories found on the website include tops, dresses, denims, shorts, skirts, jackets/coats, pants, lingerie, men’s suits, sweatshirts, polo shirts, shoes, bath accessories, home decor items, bedding sets, toys, beauty products, skin care tools, health care products, among others. There is a Deals section for those looking for discounted items.
Buyers can filter products by price, color, material and even occasion. Each product listing has details of the product, specifications, sizes and price. Purchases can be made using Visa, MasterCard and PayPal.ย The free delivery takes about 7 to 15 days. Under Express delivery, you can expedite the delivery within 5 to 8 days. Jollychic ships internationally, but free shipping comes with certain restrictions. If you are not happy with your product, you can return within 9 working days for a full refund. Products must be returned in its original condition.ย For more information or queries on payment, refund, returns, cancellation, delivery, or others, reach the Jollychicย customer service.
This is the worst app, very difficult to return, delay of order and their customer service is very poor. They don’t care about customer.
Hi there,
I am anita dze,I live in Dubai. I placed an order on jollychic on the 20th December 2019 at 3:15pm Dubai time with payment made on visa card and untill now I have not received any confirmation nor updates regarding my order. Can the customer service bench check on this?
This is my second time to shop on this website.
I want to return some of the stuff i bought and they ask for the (return tracking number ) and i cant find it
Every number i write they tell me it is wrong
And today is the last day for retuning
Please help me quickly
I ordered two cases and a smart watch the smart watch was for free for first time user then my order did not come were is my order My number is 0508853885 and I wrote the address I paid extra for paying cash