Contact JJ’s House: Find below customer service details of JJsHouse.com, including phone and email. Besides contact details, the page also offers a brief overview of the company.
Yip Fung Building
2-12 D’Aguilar Street,
Central, Hong Kong
Email: [email protected]
Phone: +852 81990571
About JJ’s House
JJ’s House is an online retailer of wedding dresses, gowns and related accessories. The Chinese ecommerce company, founded in 2007, boasts a catalog with a wide selection of high quality and affordable items. JJ’s House offers custom and standard size dresses for weddings, anniversaries as well as parties. The designs are eye-catchy and clothes are crafted with materials that do not compromise on quality. All final products go through stringent quality check and neat packing.
There are in fact more than 1,200 styles that can be customized for exact specifications. The website also claims the clothes offer massive savings of up to 60% off competitors’ prices. Shopping on the website can be done by keyword or category. Products you can shop include wedding dresses, reception dresses, plus size wedding dresses, bridesmaid dresses, wedding guest dresses dresses, homecoming dresses, prom dresses and evening dresses. Also shop for accessories such as jackets/wraps, veils, headpieces, wedding flowers, jewelry, sashes/belts, petticoats, wedding shoes, gloves, handbags, hats, scarves, hair extensions, lingerie, wedding umbrellas, garment bag, robes, among others. There is a Sale section for those looking for discount shopping.
Shoppers can filter items by most popular, new arrivals, price, length, neckline, sleeves, fabric, style and color. On each product page, you will see the color, size, tailoring time, and high quality pictures showing the product from different angles. The description areas also lists the specifications and other highlights. Purchases on the website can be made using Visa, MasterCard, American Express and PayPal. Upon successful payment, you can track the status of delivery. The website states wedding dresses can take 11-13 days for being processed. The shipping can take 3-15 working days, according to the destination.
JJ’s House uses UPS, DHL and USPS for delivery. During checkout, shoppers can opt for express shipping for faster delivery. Shipping cost varies according to item, weight and destination. As for return policy, note that JJ’s House does not allow return of any custom dresses. Standard size dresses, shoes and accessories however carry a 7 day return policy. The item must be unworn and carry the original tags. The shipping fee will not be refunded. Refund will be credited back to the original payment method within 10-15 days. For more information or queries on payment, refund, cancellation, or others, reach the JJ’s House support.