Income Tax E-Filing: How to contact for help

Head Office
Income Tax Office
Loknayak Bhawan, New Delhi
New Delhi – 110003

Customer Service
Phone: 1800 180 1961 (ASK)
Phone: 1800 103 4455 (central processing center)
Phone: +91-80-46605200 (central processing center)
Phone: 1800 103 0025 (e-filing)
Phone: +91-80-46122000 (e-filing)
Phone: +91-80-26500026 (e-filing)
Phone: 1800 103 0344 (TDS reconciliation analysis)
Phone: +91-120-4814600 (TDS reconciliation analysis)
Phone: +91-20-27218080 (tax information network)
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About Income Tax E-Filing
As in all countries, tax is one of the primary sources of revenue for the government. Same stands true for India. One of the major economies of the world, India has an ever-growing population and the government has to keep its promise of infrastructure development, improved healthcare, promising education system and much more. Eligible taxpayers have a more crucial responsibility in such a scenario. Government has tried increasing tax revenues, and the country is witnessing positive results as a result. The administration is trying hard to make tax compliance easy for people. Reforms like e-filing of income tax is a significant step towards that. The manual filing, which meant that the taxpayer had to visit the income tax offices to get income tax filed, meant spending much time on the process. Many people who spent their days in offices did find it difficult to cope up with the formalities. This is why a more tech-friendly platform for filing returns was made functional. Taxpayers can now electronically formulate the tax and submit returns. E-filing offers convenience and time-saving benefits to users. It is now possible to file returns in the comfort of homes without standing in queues for hours. No more checking the calendar for holidays, as e-filing ITR is available 24 hours a day and 7 days a week.

In India, e-filing of ITR was introduced in 2004. The service was available on a voluntary basis at first, and then in 2006 e-filing was made obligatory for corporate firms. The process was made mandatory for all the companies in the assessment year 2007-2008. Individuals with income of more than 10 lakhs had to compulsorily go for e-filing from 2013. E-filing is easy, and all you need to do is log into the Income Tax e-filing portal. You can then log in using your user ID, password and the captcha code. Once you are in, click on ‘e-file’ and then click on ‘income tax return’ tab. On the page, your PAN will be auto-populated, you can select your assessment year, select the ITR form number, select ‘filing type’ and select your submission mode. Click on ‘continue’ and the following page will offer further instructions related to the process. Read the instruction carefully and fill in the applicable fields in the online ITR form. Click on verify, followed by ‘preview and submit’. As for payment, note that you can chose internet banking or debit card modes. A challan counterfoil will be displayed on successful payment. 

Filing ITR online is easy for people who have a basic know-how on the internet. If you are facing any issues with the portal or your return submission is failing for some reason, you can always contact the e-filing support team. If you want detailed guidance, you can also dial the customer assistance numbers which are made available by the Income Tax Department.