Hy-Vee: How to connect with customer service

Head Office
Hy-Vee, Inc
5820 Westown Parkway
West Des Moines, Iowa 50266-8223
Phone: 515-267-2800

Customer Service
Phone: 1-800-772-4098
Email: customercare@hy-vee.com
Email: fsperks@hy-vee.com (Perks program)
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About Hy-Vee
Hy-Vee is an American supermarket chain operating across eight midwestern states. Founded in the year 1930, Hy-Vee runs more than 265 stores across Iowa, Illinois, Kansas, Minnesota, Missouri, Nebraska, South Dakota and Wisconsin. Headquartered at Beaconsfield, Iowa, the employee-owned supermarkets employ more than 40,000. The expansive, single story stores have products under various departments like dairy, packaged food, grocery, meat, frozen food, bakery and pharmacy. At certain stores you also have a fuel station and a full-service restaurant outside.

Shopping at Hy-Vee can be more cost-saving through the deals and offers that are made available throughout the week. The weekly ads brochure will show those items that you can buy on a bargain. You can track the same on the website by selecting a store nearest to you. There are discounts on general merchandise, grocery to frozen food. If you have a Fuel Saver + Perks card, you can login to your account and add the item to account. The digital coupons online will show the savings along with end date. Load these coupons on card to redeem during checkout.
If you are yet to link your card, you can do same by signing up for a My Hy-Vee account.

Don’t have a Hy-Vee Fuel Saver + Perks card? You can own a card at any of the stores or Hy-Vee gas locations. Once your card has been activated, you can start saving. Members receive special offers and digital deals on a regular basis. Not just shopping, you will also earn discounts at the pump. If you don’t carry the physical card, then the Hy-Vee Aisles online app for Android and iOS will be sufficient. The Perks card can also be used at Casey’s, Shell Stations, Sinclair Stations and KwikTrip. There is no cost for being a Hy-Vee Fuel Saver + Perks member. For those who have an old Fuel Saver card, you enjoy savings mostly on fuel. The new card offers savings and deals even while shopping for groceries and merchandise. If you lost your card, you can get a replacement at any nearest store.

Shoppers can locate nearest Hy-Vee store using the store locator online. Additionally, you can shop at Hy-Vee Aisles Online. You can order groceries, bakery items or flowers at the comfort of your home. Other products you can shop include dairy, ready-to-eat meals, fruits, vegetables, meat, household and laundry goods, and cosmetics. Just like at a physical store, you can shop by the neatly organised departments. Payment for purchases on Aisles Online can be made using Visa, Mastercard, American Express, Discover and Hy-Vee gift cards. If you have digital coupons, you can use same during checkout.

While ordering an item, shoppers can decide whether to pick up same at store or have it delivered. Delivery services are only provided to areas served. While entering your zip code, you will know if delivery services are available for your location. Become a member of Hy-Vee Plus to get free delivery and 2-hour express pickup. The monthly or annual membership also offers fuel savings, exclusive monthly deals and other benefits. If not satisfied, members can cancel within 30 days and get full refund.