Head Office
TJX Canada
60 Standish Court
Mississauga, ON L5R 0G1
Customer Service
Phone: 1-800-646-9466 (Canada)
Phone: 855-660-HOME/4663 (US)
Phone: +44 (0)1923 473561
Email: cservice_department@tjxcanada.ca
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Aboutย Homesense
Homesense is a Canadian home decor store chain founded in 2001. Operating as a subsidiary of TJX Companies, Homesense operates in more than 110 locations across Canada, 4 in the US and in over 46 locations across Europe. At the outlets, shoppers can purchase branded homeware at up to 60% less than the RRP. You will find domestic and international brands at the stores. Use the store locator on the website to locate a Homesense outlet nearest to your address.
Products you can purchase at Homesense outlets include furniture, lighting, storage, silverware, linen, kitchenware, decorative cushions, specialty snacks, among others. Buy Homesense gift cards to surprise your loved ones. You can opt for virtual gift cards as well as physical cards that will be sent via post. Regular at Homesense? Register for Treasure to enjoy rewards every time shopping at Homesense. Note that Homesense has a 28 day return policy. Items must be returned in its original and unused condition.ย For more information or queries on store locations, payment, refund, or others, reach the Homesense support.
On Saturday my daughter, granddaughter, great granddaughter and myself were shopping at your Homesense store in Orangeville and my granddaughter saw a Serta sectional sofa 026614 cat 4021 which she loved. When we went to purchase this item we were told it was on hold for someone else. When we asked if we could add our name to the tag so that if the other person didn’t purchase the sofa we would then be able to BUY it. On Sunday when the hold for the other customer had expired, my daughter tried to pay for the sofa over the phone but was told this was not your policy. They would put it on hold and my daughter told the sales rep that we could not pick it up until Tuesday which she said was OK. When my husband and I drove to Orangeville to pay for the sofa and pick it up today (along with over $400.00 worth of other items purchased Saturday) we were told that the item was on hold for someone else because we had not picked it up on Monday. This was extremely frustrating!!! I have phoned all the other stores in our vicinity and was advised they do not have this sofa. Vaughn would not even check to see if they had one.