Hailo Head Office
111 Charterhouse Street,
London EC1M 6AW
United Kingdom
Hailo Customer Service
Email:Â support@hailocab.com (for general queries)
Email: drivers@hailocab.com (to join as driver)
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About Hailo
Hailo is a taxi app that connects drivers and passengers, launched in the year 2011. Founded by three taxi drivers and three entrepreneurs, Hailo makes searching and booking of taxis easy and convenient. Users can type the destination, get a rate and start tracking car real time through GPS-enabled technology. One can even contact the driver and make payments instantly through the app.
Hailo users can choose from a classic car or a luxury car. As for payments, users can choose to pay with pre-registered credit or debit card or by cash. There will be a cancellation fee if a taxi has been canceled 2 minutes after confirmation. However, there won’t be a cancellation fee if user and driver mutually agree to cancel
Hailo currently operates in 20 cities, including London, New York, Barcelona, Boston, Chicago, Dubli, Montreal, Osaka, Madrid, Washington DC, Toronto, Atlanta and Tokyo. All Hailo’s drivers are fully trained, licensed and insured. If you are a business owner, Hailo’s corporate services might help you offer transportation to employees and save on expenses. Hailo for Business is easy to set up and comes with tools to track usage and expenses. For more information or queries on payment, download, refund, cancellation, technical support or others, reach the Hailo customer service.
