Head Office
Häfele India Pvt Ltd,
Office No. 3, Building A, BETA,
I Think Techno Campus,
Kanjurmarg East, Mumbai 400 042
Phone: 022 6142 6100
Customer Service
Phone: 1800 266 6667
Email: customercare@hafeleindia.com (general)
Email: head.customercare@hafeleindia.com (complaints)
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About Hafele India
Hafele is a renowned international supplier of furniture fittings and hardware components for doors, kitchens, cabinets and bathrooms. A fully owned subsidiary of German major HHGC, Hafele has operations worldwide and sells products under brand names like BLUM, Webert, Bertazonni, and Blanco. Global operations are managed by 35+ subsidiaries. In 2016, Hafele Group posted revenue in excess of 1.3bn Euro. Hafele was introduced in India in 2003 and manages its operations from it’s headquarters at Mumbai. Hafele India has 7 regional offices across the country.
Speaking of the offerings, the brand’s key offerings include Hafele Appliances (home appliances), Moovit (runner systems), Ixconnect (connector technology), Loox (interior lighting concepts), EPC (individual fittings solutions), Slido (customised sliding doors), Officys (office equipments), Dialock (locking system) and Lift+Turn. The furniture fittings, sliding solutions, kitchen fittings, sanitary/lighting products and architectural hardware are published on the website. As for the in-house range of home appliances, you will find built-in gas hobs, built-in ovens, refrigerators, cooker hoods and dishwashers.
Hafele’s kitchen sinks, faucets, shower systems and bathroom accessories have also been highly recommended for their premium quality and super performance. Under the lighting line-up, you will find LED downlights, strip lights, dimmers, light mirror, charging stations and pop up sockets. The most preferred brand among architects and interior designers, Hafele has always been a leader in German hardware technologies. It’s products are sold directly through self-managed stores and also through dealers and distributors. Most premium homes, flats and commercial complexes prefer Hafele for the pull handles, lever handles, door locks, seals, controllers, patch fittings, point fittings, bedroom/wardrobe fittings, drawer runners and kitchen accessories.
If you are a prospective buyer, you can visit any nearest store to test the product and enquire the price. You can also download the catalog on the website to get a glimpse of the product. The catalog will show the specifications, usage, colors available and the pictures showing the product in different angles. If you need help with installation, you can watch the videos showing the set up. You can also reach the Hafele India support staff for assembly and installation. As for warranty, the sanitary products carry a 10 year warranty. Most lighting products carry a 5 year warranty and architectural hardware a warranty of 1 year. More details are available under the Warranty section. For more information or queries on store locations, payment, cancellation, warranty, career, or others, reach the Hafele India support.
